Dedicated logistics professional with 12+ years of experience in freight forwarding. Detail and result driven with excellent customer service skills. Highly motivated to contribute in a remote or hybrid environment
Overview
13
13
years of professional experience
Work History
Domestic Operations
Krupp Trucking DBA SEKO Logistics
10.2021 - 12.2024
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Coordinated incoming and outgoing shipments to maintain schedules.
Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Tracked and managed transfer paperwork such as packing lists.
Built long-term relationships due to prompt and courteous service.
Used in-house tracking system to schedule shipments of goods to customer warehouses.
Tracked orders and notified customers of status or potential delays.
Created and managed budgets related to logistics and transportation.
Coordinated shipments and tracked progress to facilitate timely delivery.
Analyzed customer requirements and provided customized logistics solutions.
Negotiated contracts to secure favorable rates and terms.
Monitored performance of logistics operations to identify areas for improvement.
Worked with customers to integrate processes and correct issues.
Logistics Coordinator
Goldcrest Distributing, LLC
06.2020 - 09.2021
Booking inbound FTL and/or LTL shipments from vendors
Booking outbound FTL and/or FTL shipments to DC customers
Tracking all shipment to ensure prompt delivery
Quoting with multiple carriers for cost efficiency
Disputing any unnecessary charges with carriers as needed
Domestic Operations
Krupp Trucking DBA Seko Logistics STL
06.2019 - 03.2020
Tracked orders and notified customers of status or potential delays.
Created and managed budgets related to logistics and transportation.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Strategized best methods and tactics for efficient storage and handling of materials.
Implemented and developed supply chain strategies to optimize efficiency.
Created reports to provide insights into logistics operations and performance.
Updated and maintained databases to track shipments and inventory.
Analyzed customer requirements and provided customized logistics solutions.
Developed and implemented strategies to reduce costs and improve quality of service.
Coordinated shipments and tracked progress to facilitate timely delivery.
Built and established relationships with staff and vendors.
Negotiated contracts to secure favorable rates and terms.
Prepared and presented reports to management on logistics performance.
Office Administrator
SEKO Logistics
08.2013 - 05.2019
Managed 7 employees and their daily functions.
Ordering supplies, creating analytical spreadsheets and other miscellaneous assignments as needed.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Invoicing based on specific tariffs.
Reconciled account files and produced monthly reports.
Tracked orders and notified customers of status or potential delays.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Created and managed budgets related to logistics and transportation.
Studied data to identify trends and patterns in transportation activity.
Created reports to provide insights into logistics operations and performance.
Implemented systems and procedures for accurate data collection and reporting.
Updated and maintained databases to track shipments and inventory.
Analyzed customer requirements and provided customized logistics solutions.
Built and established relationships with staff and vendors.
Customer Service Representative
Wildernest Logistics DBA SEKO Logistics
02.2012 - 08.2013
Correspondence with carriers and consignee to ensure proper delivery
Managed timely and effective replacement of damaged or missing products.
Provided customers with status updates for tracked packages.
Tracked orders and notified customers of status or potential delays.
Director of Sales / Produce LTL Account Manager at Van Eerden Trucking, DBA Vine Line LogisticsDirector of Sales / Produce LTL Account Manager at Van Eerden Trucking, DBA Vine Line Logistics