Sarah Williams
Prescott Valley,AZ
Summary
Hardworking employee with exeptional customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Sleep Disorder Center of Prescott Valley
Prescott Valley, AZ
10.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Showed off dining areas, pool, spa and fitness center to prospective and current guests.
Education
GED -
Bradshaw Mountain High School
Prescott Valley, AZ03-1999
Skills
- Initiative-taking
- Confidentiality handling
- Customer Service
- Appointment confirmation
References
References available upon request.
Timeline
Front Desk Receptionist
Sleep Disorder Center of Prescott Valley
10.2023 - Current
GED -
Bradshaw Mountain High School
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