Sarah Wilson
Scottsdale,Arizona
Summary
Friendly and motivated cosmetology graduate with a true passion for all things beauty. Enthusiastic about beginning my career in the cosmetic industry, I am eager to expand my knowledge in every aspect. With years of experience in customer service and the passion to learn, I am dedicated to providing the effective skills needed to fill the Administrative Coordinator position at SkinFix Studios.
Overview
8
8
years of professional experience
Work History
Server Bartender
EEG & RHG
05.2021 - Current
- Train new employees and develop highly empathetic guest relationships with many
- Work as a team member performing cashier duties, menu knowledge and cleaning
- Cross-trained and provide back-up when needed.
Customer Service Call Center Manager
Sunvision Solar
11.2019 - 05.2021
- Organized workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments
- Maintained high levels of performance for customer service metrics including: call answer rate, call quality, customer service ratings, order accuracy, etc
- Assisted operational processes, policies, and systems in support of the organization's mission and to improve efficiency and quality.
Assistant Manager
J.P. Morgan Chase
09.2015 - 10.2019
- Assist the manager by working on assigned projects and by making recommendations to improve branch operations and development
- Establish and maintain effective relationships with customers, business partners, staff and members of the community.
Education
Cosmetology -
Penrose Academy
Scottsdale, Arizona06.2022
Associates Degree in Business Management -
Pima Community College
Tucson, Arizona12.2016
High School Diploma -
Willow Canyon High School
Surprise, Arizona05.2013
Skills
- Dependable
- Communicative
- Quick Learner
- Time Management
- Goal Setting and Problem Solving
Timeline
Server Bartender
EEG & RHG
05.2021 - Current
Customer Service Call Center Manager
Sunvision Solar
11.2019 - 05.2021
Assistant Manager
J.P. Morgan Chase
09.2015 - 10.2019
Cosmetology -
Penrose Academy
Associates Degree in Business Management -
Pima Community College
High School Diploma -
Willow Canyon High School
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