Sarah Wylston
Lansing,MI
Summary
Experienced server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
9
9
years of professional experience
Work History
Server
Buddies Grill
Holt, MI
09.2018 - Current
- Prepared checks, itemizing total meal costs and taxes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Accurately recorded orders in POS system while providing excellent customer service.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Trained new employees to perform duties.
- Delivered food orders promptly and courteously.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Fine Dining Server
English Inn
Eaton Rapids, MI
04.2015 - 07.2017
- Served food and beverages to patrons and confirmed complete orders.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Promoted positive customer relations by providing excellent service to all patrons.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Regularly checked on customers' satisfaction throughout their meal experience.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Assisted other servers when needed during peak periods.
- Bussed and reset tables as needed between seating's.
- Accurately recorded orders in POS system while providing excellent customer service.
Skills
- Safe Food Handling
- Beverage Preparation
- Food Running
- Guest Engagement
- Service Prioritization
- Item Promotion
- Order Management
- Food Inspection
- Food Delivery
- Liquor, Wine, and Food Service
- Positive and Professional
- Menu Memorization
- POS Operation
References
References available upon request.
Timeline
Server
Buddies Grill
09.2018 - Current
Fine Dining Server
English Inn
04.2015 - 07.2017
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