Sarah Zeck
Avon Lake,OH
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
2
2
years of professional experience
Work History
Hostess/Cashier
Buffalo Wild Wings
05.2024 - 08.2024
- Coordinated guest arrivals for smooth seating and enhanced dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Hostess
Arrabiata's Italian Restaurant
10.2023 - 08.2024
- Increased guest retention with friendly interactions and personalized service.
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Gymnastics Coach
Great Lakes Gymnastics
10.2022 - 10.2023
- Developed training programs by assessing individual skill levels and identifying areas for improvement.
- I was able to manage a class of up to 25 students by myself
- Collaborated with fellow coaches to create cohesive training strategies and enhance team performance.
Lifeguard
Ellen Trivanovich Aquatic Center
06.2022 - 09.2022
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Bachelor of Science - Fashion Merchandising
Kent State Universty
Kent, OH05-2027
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Interactive communication skills
Affiliations
- Chi Omega Lambda Delta
Timeline
Hostess/Cashier
Buffalo Wild Wings
05.2024 - 08.2024
Hostess
Arrabiata's Italian Restaurant
10.2023 - 08.2024
Gymnastics Coach
Great Lakes Gymnastics
10.2022 - 10.2023
Lifeguard
Ellen Trivanovich Aquatic Center
06.2022 - 09.2022
Bachelor of Science - Fashion Merchandising
Kent State Universty
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