Sarah Zimmerman
Pewaukee,WI
Summary
Dynamic and results-driven professional with a strong background in customer service at The Kiltie. Skilled in time management and problem-solving, I excel in engaging customers and fostering team collaboration. Proven ability to enhance customer experiences while efficiently handling transactions and training new staff. Committed to delivering exceptional service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Carhop Server
The Kiltie
Oconomowoc, WI
05.2021 - Current
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided excellent customer service by assisting customers with navigating menus, and customizable combinations.
- Completed opening and closing tasks.
- Occasionally, I would work in the kitchen preparing food orders or in the fountain preparing custard orders.
- Seasonal work
Retail Sales Associate
Midcity Sports
Hartland, WI
10.2023 - 03.2024
- Greeted customers upon entering the store and provided assistance.
- Maintained thorough knowledge of store merchandise, current sales, promotions, answered phone calls regarding merchandise and orders.
- Help pack and fulfill orders for surrounding high school athletic programs, and local businesses.
Cashier
Piggly Wiggly Supermarket
Oconomowoc, WI
06.2020 - 04.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Interacted with customers during checkout, and efficiently worked to make sure their checkout was quick and easy.
Education
Bachelor of Arts - Journalism And Mass Communication
University of Wisconsin, Madison
Madison, WIBachelor of Arts - Journalism And Mass Communication
Louisiana State University
Baton Rouge, LASkills
- Time management
- Team collaboration
- Good communication
- Customer engagement
- Adaptability
- Problem-solving
Affiliations
- Arrowhead Boys Basketball Manager: Nov. 2019-Mar. 2023 (Entailed of: running clock at practice, assist in running drills at practice, giving out water during games, and taking stats during games)
- Alpha Delta Pi- Omega chapter at Louisiana State University: Aug. 2023- May 2024 (general member, helped on homecoming committee- coordinating the homecoming board with collaborating fraternities, created a schedule for board to be completed, and kept a points tally for how many hours each member of the chapter worked on the board)
Languages
Spanish
Limited
Timeline
Retail Sales Associate
Midcity Sports
10.2023 - 03.2024
Carhop Server
The Kiltie
05.2021 - Current
Cashier
Piggly Wiggly Supermarket
06.2020 - 04.2022
Bachelor of Arts - Journalism And Mass Communication
University of Wisconsin, Madison
Bachelor of Arts - Journalism And Mass Communication
Louisiana State University