Offering strong foundation in communication and interpersonal skills. Ready to use and develop problem-solving and motivational skills to build relationships, strategic planning, and achieved high customer satisfaction through effective services.
Overview
3
3
years of professional experience
Work History
Customer Service Lead
The Home Depot Inc
Casper, WY
11.2024 - 03.2026
Mentored team members to enhance product knowledge and customer service skills.
Resolved customer inquiries efficiently, ensuring high satisfaction levels.
Trained new associates on operational procedures and company policies.
Established strong relationships with clients, leading to repeat business and positive feedback.
Barista
Metro Coffee Company
Casper, WY
03.2024 - 10.2024
Provided exceptional customer service, ensuring satisfaction with every order.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Maintained cleanliness and organization of workspace to promote efficiency.
Sales Associate
Dick Sporting Goods
Casper, WY
08.2023 - 04.2024
Built relationships with customers to encourage repeat business.
Answered customer questions about sizing, accessories, and merchandise care.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.