Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sarahi Cota-Felix

Pacoima,California

Summary

Organized and dependable Lead Medical Assistant successful at managing multiple priorities with a positive attitude. Hardworking and passionate about delivering superior care to patients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Urgent Care One
08.2023 - Current
  • Triage incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensure patient satisfaction by promptly addressing concerns, answering questions
  • Document approximately 30 patient vital signs and health history
  • Assist physicians and nurses with clinical procedures following safe practices.
  • Assist in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
  • Sanitize, restock, and organize exam rooms and medical equipment.
  • Coordinate referrals to specialists and provide comprehensive support

Site Lead

Curative
01.2021 - 12.2022
  • Led operations on a day-to-day basis and managed employees on-site
  • Ensured patient information was correct during the check-in process
  • Instructed patients on how to properly self-administer the COVID-19 test
  • Participated in training/re-training and continued education programs as needed
  • Adhered to quality assurance procedures, HIPAA Standards, and local regulations and laws
  • Ensured test kits and biohazard materials were appropriately packaged and sent to the lab
  • Trained to use the Accula dock and run the Accula SARS CoV-2 test
  • Sent approximately 100 patients' results using an EHR
  • Completed opening and closing forms to ensure necessary assignments were completed on time

Clerical Office Assistant

Health Equity Network of the Americas (HENA)
10.2019 - 06.2020
  • Translated (English to Spanish), proofread, and edited the HENA website
  • Translated scripts for social media and other projects as needed
  • Contributed to team effort by accomplishing related results as needed
  • Conducted daily research to contribute to a policy brief on immigration policies in Latin America
  • Researched weekly news to stay up to date and formulate newsletters.

Volunteer at Creative Arts Program

UCLA Ronald Reagan Medical Center
10.2017 - 05.2019
  • Interacted with patients and their families to ensure a safe and interactive environment
  • Assisted on additional help needed by staff at the Volunteer office
  • Organized and maintained up-to-date supplies for the art-cart materials
  • Visited patient's rooms and offered them art supplies, drawing kits, etc
  • Provided support and induction for new volunteers.

Student Employee

Sproul Dining
04.2018 - 10.2018
  • Took orders efficiently so students can receive their orders in a timely manner
  • Contributed to team efforts by accomplishing related tasks as needed
  • Promptly addressed customer service issues and referred customers to management when necessary
  • Maintained table setting, replenished utensils.

Education

Diploma in Medical Assisting -

National Career College
Panorama City, CA
09.2023

Bachelor of Science in Anthropology -

UCLA
Los Angeles, CA
06.2020

High School Diploma -

Social Justice Humanitas Academy
San Fernando, CA
06.2016

Skills

  • Appointment Scheduling
  • Medical Terminology
  • Insurance Verification
  • Inventory and supply management
  • Patient Charting and Correspondence
  • Vital Signs
  • Administering Injections
  • Urinalysis

Certification

  • Health Insurance Portability and Accountability Act (HIPAA)
  • Occupational Safety and Health Administration (OSHA)
  • Basic Life Support (BLS)

Languages

Spanish
Native or Bilingual

Timeline

Lead Medical Assistant

Urgent Care One
08.2023 - Current

Site Lead

Curative
01.2021 - 12.2022

Clerical Office Assistant

Health Equity Network of the Americas (HENA)
10.2019 - 06.2020

Student Employee

Sproul Dining
04.2018 - 10.2018

Volunteer at Creative Arts Program

UCLA Ronald Reagan Medical Center
10.2017 - 05.2019

Diploma in Medical Assisting -

National Career College

Bachelor of Science in Anthropology -

UCLA

High School Diploma -

Social Justice Humanitas Academy

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Sarahi Cota-Felix