Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sarah Jane Deming

Murrieta,CA

Summary

Adept Cake Decorator and Salon Attendant with a proven track record at Sam's Club and Coconuts Salon & Day Spa, respectively. Excelled in delivering top-notch customer service and mastering icing techniques, enhancing client satisfaction and loyalty. Demonstrated adaptability and professionalism, significantly contributing to workplace efficiency and product excellence.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Cake Decorator

Sams Club
05.2021 - Current
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Coordinated services under supervision of lead baker.
  • Maintained clean and organized work area, ensuring compliance with health and safety standards.
  • Replenished bakery items in display cases.
  • Packaged finished products for sale.
  • Followed food safety standards when handling ingredients.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.

Salon Attendant

Coconuts Salon & Day Spa
03.2008 - 05.2017
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Provided exceptional customer service by promptly addressing guest needs and requests.
  • Increased repeat visits, engaging guests with friendly demeanor and personalized recommendations.
  • Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
  • Enhanced guest experience by providing prompt and courteous service during their visit.
  • Enforced adherence to health and safety protocols, contributing to safe environment for all.
  • Handled cash transactions accurately, providing guests with prompt billing services.
  • Greeted customers and offered them assistance.
  • Managed check-in and check-out process of items.

Education

Bachelor of Science - Economics

St. Scholasticas College
Manila, Philippines
03-1991

Skills

  • Food handling safety
  • Food safety
  • Food production
  • Baking machinery
  • Customer service
  • Equipment cleaning
  • Opening and closing duties
  • Product wrapping and packaging
  • Multitasking Abilities
  • Reliability
  • Effective communication
  • Self motivation
  • Professionalism
  • Adaptability
  • Prepare orders

Certification

  • [State] Driver's License
  • ServSafe Food Handler's Certification

Languages

English
Professional Working
Tagalog
Native or Bilingual

Timeline

Cake Decorator

Sams Club
05.2021 - Current

Salon Attendant

Coconuts Salon & Day Spa
03.2008 - 05.2017

Bachelor of Science - Economics

St. Scholasticas College

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Sarah Jane Deming