SARAH JANE JIMENEZ

• Managed purchasing, sales, marketing and customer account operations efficiently.
• Established and maintained compliance with international laws and regulations, minimizing potential legal issues.
• Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
• Negotiated favorable contracts with international vendors, securing competitive pricing while maintaining high-quality standards.
• Coordinated communication between international teams for seamless project execution and increased collaboration.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Managed global logistics, reducing transportation costs and ensuring timely delivery of products.
• Assisted in recruiting, hiring and training of team members.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Enforced compliance with local, state and federal regulations and company standards.

* Managed over 100 files for Air, Ocean Import and Ocean Export

• Manage consolidated containers
• Handle billing for each file
• Coordinate Import/Export booking with co-loaders / carriers
• File AES for all Export shipments
• Provides quotation to overseas offices and clients.
• Enhanced operational efficiency by training staff members on best practices for import-export management, including documentation procedures and regulatory compliance requirements.
• Reviewed and negotiated contracts with carriers to optimize shipping costs.
• Reduced shipment delays with proactive communication between suppliers, carriers, and customers.
• Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.

• Coordinated with shipping and transport companies on behalf of clients.
• Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
• Accurately input shipment details into company's system.
• Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
• Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
• Developed and maintained relationships with customs brokers, freight forwarders and customers.
• Coordinated and negotiated contracts to facilitate freight movements.
• Insured cargo against loss, damage or pilferage.
• Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
• Created and wrote up new process instructions, resulting in increased efficiency.
• Coordinated closely with sales teams to understand customer needs and tailor product offerings accordingly.
• Coordinated shipments of product from country of origin to final destination by both air and land transport.
• Established, supervised and continuously improved import process flows in conformance with rules, procedures, and company policy.
• Managed team of import specialists, providing training and guidance to improve overall performance and productivity.
• Advised customers on transportation options, types of carriers or shipping routes.
• Mitigated risks associated with importing goods by conducting thorough assessments of potential challenges or obstacles during transportation processes.