Sarah Yadira Arevalo
Long Beach,CA
Summary
Proven Housekeeping Supervisor at Avid Hotel, adept in enhancing guest satisfaction through exceptional cleanliness and organization. Excelled in staff management, optimizing workflow to surpass quality standards. Skilled in cleaning and sanitation, coupled with outstanding guest relations, fostering a positive work environment. Achieved significant improvements in team productivity without compromising service quality.
Overview
3
3
years of professional experience
Work History
Housekeeping Supervisor
Avid Hotel
02.2023 - 12.2024
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
- Placed orders for housekeeping supplies and guest toiletries.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Promoted a positive work culture within the team through open communication channels, recognition programs, and team-building activities.
Housekeeper Cleaner
Avid Hotel
08.2022 - 02.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Front Desk Cashier
Tim Hortons
07.2021 - 08.2022
- Handled customer complaints with patience and professionalism.
- Managed cash register operations, ensuring accurate handling of transactions.
- Processed payments and issued receipts for purchases.
- Provided information about products and services to customers.
Education
Associate Degree in Nursing - Nursing Practice
Pontificia University Catolica Del Ecuador
Ecuador, Santo Domingo04-2021
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Health and safety compliance
- Training and mentoring
- Ordering cleaning supplies
- Staff scheduling
- Staff training and development
- Staff evaluations
Accomplishments
- Supervised team of 20 staff members.
- Achieved Supervisor role through effectively helping with accuracy and efficiency for team issues and questions .
Employee of the month
February 2023
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Housekeeping Supervisor
Avid Hotel
02.2023 - 12.2024
Housekeeper Cleaner
Avid Hotel
08.2022 - 02.2023
Front Desk Cashier
Tim Hortons
07.2021 - 08.2022
Associate Degree in Nursing - Nursing Practice
Pontificia University Catolica Del Ecuador
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