Sarai Bendele
New Braunfels,TX
Summary
Proven leader and efficient Breakfast Manager at Bill Miller BBQ, adept in staff supervision and food safety handling. Excelled in cost control and enhancing customer satisfaction, significantly improving service quality. Skilled in POS terminal operation and fostering team growth, demonstrating a strong blend of organizational and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Breakfast Manager
Bill Miller BBQ
San Antonio, TX
06.2013 - 10.2024
- Organized and supervised staff in the preparation of breakfast and lunch.
- Trained new employees in proper food handling techniques, safety procedures, and customer service etiquette.
- Controlled food costs by monitoring portion sizes and wastage.
- Addressed customer complaints promptly and professionally while ensuring their satisfaction with the product or service provided.
- Maintained accurate records of employee attendance, payroll information, scheduling changes, inventory levels.
- Trained new employees to perform duties.
- Delegated work to staff, setting priorities and goals.
- Assisted staff by serving food and beverages or bussing tables.
- Inspected dining and serving areas for cleanliness and proper setup.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
GED -
University of Alaska Anchorage
Anchorage, AK01-2003
Associate of Arts -
San Antonio College
San Antonio, TXSkills
- Money Handling
- Staff Supervision
- Cost Control
- Recruitment and hiring
- Profit and loss
- POS Terminal Operation
Certification
- Texas food saftey manager certification
Timeline
Breakfast Manager
Bill Miller BBQ
06.2013 - 10.2024
- Texas food saftey manager certification
GED -
University of Alaska Anchorage
Associate of Arts -
San Antonio College
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