Sarai Cage
Moreno Valley,CA
Summary
Results-driven Retail Professional experienced in delivering high-impact sales performance through data-driven strategies and effective team mentorship. Exceeded sales targets by over 120% while enhancing client relationships and executing visual merchandising that elevates customer experience. Focused on leveraging KPI data to drive growth and cultivate a high-energy selling culture.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Optician
LensCrafters
Hemet, CA
11.2024 - Current
- Provide exceptional patient care by explaining lens options, frame features, and insurance benefits in a clear, personalized manner.
- Managed dispenses using POS system and nightly inventory tracking to ensure product readiness.
- Mentored team members on in-store sales tools like lens simulator to enhance multi-feature sales.
- Facilitated communication with Spanish-speaking patients to ensure comfort and clarity during consultations. using conversational Spanish to improve communication and comfort.
- Led opening and closing procedures, including cash drawer reconciliation and deposit creation, ensuring financial accuracy.
- Execute seasonal visual merchandising following corporate planograms and ensure pricing accuracy.
Assistant Store Manager
The Good Feet Store
Palm Desert, CA
07.2024 - 10.2024
- Tracked team KPIs using Tableau and Excel, adjusting sales strategy in response to underperformance.
- Tracked team KPIs using Tableau and Excel to refine sales strategy based on performance insights.
- Executed visual merchandising standards to enhance store presentation and customer experience.
Sales Associate
Tommy Bahama
Cabazon, CA
05.2024 - 10.2024
- Developed client book through personalized outreach, including follow-up cards and monthly check-ins, enhancing client retention.
- Maintained and developed client book through personalized outreach including follow-up cards and monthly check-ins.
- Conducted inventory audits and collaborated with team to align stock levels with sales targets, supporting overall sales performance.
Key Holder / Sales Manager
Watch Station International / Fossil
Cabazon, CA
07.2023 - 05.2024
- Coordinated daily store operations, including opening/closing procedures and inventory flow to ensure smooth functioning.
- Supported daily store operations, opening/closing procedures, and inventory flow.
- Executed product displays and seasonal set-ups by adhering to visual standards to enhance customer experience.
In-field Sales Associate
T-Mobile
Temecula, CA
10.2022 - 06.2023
- Engaged customers to promote T-Mobile products and services.
- Established community relationships, enhancing sales pipeline through local networking and outreach efforts.
- Promoted T-Mobile offerings to increase brand visibility and attract new clients. to customers to promote T-Mobile products and services.
- Provided product knowledge and technical support to customers.
- Researched and selected high-traffic event areas, increasing district conversion rate by 100%.
Call Center – Retail Activations
Best Buy Health
Carlsbad, CA
03.2022 - 10.2022
- Implemented full-cycle sales strategy leading to a 30% increase in new business.
- Analyzed call metrics and customer data, identifying upsell opportunities to improve customer retention.
- Executed daily operations in a timely manner.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promotions Assistant Manager
Morongo Casino Resort & Spa
Cabazon, CA
12.2021 - 03.2022
- Assisted in planning and executing promotional events at a leading resort and spa.
- Coordinated branded marketing campaigns and events with external partners to enhance brand visibility.
- Managed social media accounts to promote upcoming events and engage guests.
- Coordinated with vendors to secure materials for marketing campaigns and events.
Sales Manager
24 Hour Fitness
Moreno Valley, CA
03.2021 - 12.2021
- Achieved top sales four months in a row, exceeding 120% of company targets.
- Led sales team to exceed membership goals and drive revenue growth.
- Conducted 200 cold calls weekly, updating CRM and following up on new leads to drive sales opportunities.
- Developed training programs to enhance staff selling techniques and customer service.
- Analyzed market trends to identify opportunities for new membership initiatives.
Beauty Lead
Sally Beauty
Perris, CA
02.2019 - 03.2021
- Educated customers on salon products, achieving $5K monthly commissions through effective upselling.
- Executed daily operational tasks with precision in a fast-paced environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Assistant Store Manager
Skechers USA
Cabazon, CA
08.2016 - 02.2020
- Managed recruiting, training, and retention programs to build a skilled team and reduce turnover.
- Assisted in opening five new store locations, contributing to a 20% sales increase across the district.
- Led B2B outreach events including LA Marathon and campus promotions to strengthen community engagement and drive brand awareness.
Education
Licensed Optician Program -
Palomar College
San Marcos, CA 11.2025 - 08.2026
Associate of Arts -
Mt. San Jacinto College
Menifee, CA 05.2015 - 01.2019
Skills
- Visual merchandising
- Client relations
- Sales coaching
- Product upselling
- Inventory management
- KPI & Performance Analysis
- Tableau
- Microsoft Excel
- Salesforce
- CRM management
- CRM & POS Systems
- B2B selling
- Power BI
- Kronos
- Custom POS
- Team leadership
Availability
Available every day except Tuesday. Flexible for holidays and weekends.
Timeline
Licensed Optician Program -
Palomar College
11.2025 - 08.2026
Optician
LensCrafters
11.2024 - Current
Assistant Store Manager
The Good Feet Store
07.2024 - 10.2024
Sales Associate
Tommy Bahama
05.2024 - 10.2024
Key Holder / Sales Manager
Watch Station International / Fossil
07.2023 - 05.2024
In-field Sales Associate
T-Mobile
10.2022 - 06.2023
Call Center – Retail Activations
Best Buy Health
03.2022 - 10.2022
Promotions Assistant Manager
Morongo Casino Resort & Spa
12.2021 - 03.2022
Sales Manager
24 Hour Fitness
03.2021 - 12.2021
Beauty Lead
Sally Beauty
02.2019 - 03.2021
Assistant Store Manager
Skechers USA
08.2016 - 02.2020
Associate of Arts -
Mt. San Jacinto College
05.2015 - 01.2019