Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sarai Cooper

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Driver

Uber
04.2025 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.


Server

Skyline Chili
07.2024 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Retirement Specialist

Morgan Stanley
12.2023 - 10.2024
  • Developed and implemented retirement plans for clients to ensure they were in line with their long-term financial goals.
  • Analyzed and evaluated individual retirement accounts to maximize returns on investments.
  • Provided comprehensive advice on retirement planning strategies, including Social Security benefits and 401s.

Leasing Agent

Cortland
07.2022 - 03.2023
  • Drafted leases for new and renewing tenants using established templates, ensuring compliance with applicable laws
  • Conducted monthly rent collections from existing tenants in a timely manner; enforced late fees when necessary
  • Improved leasing performance through creative campaigns, continuous outreach and social media presence
  • Responded promptly and professionally to customer inquiries regarding their account status

Fraud Prevention Specialist

J.P Morgan Chase
11.2017 - 07.2022
  • Reported findings to senior management and law enforcement agencies as required
  • Identified trends in fraud cases and provided recommendations on how to reduce risk exposure

Education

Associate In Arts (A.A.) - Business

Columbus State Community College

Skills

  • Client Needs Assessment
  • Customer service
  • Problem resolution
  • Relationship building
  • Call center experience
  • Computer proficiency
  • Follow-up skills
  • Call management

Certification

Real Estate

References

  • Shawneka Morton, Immaculate Tax Refund, Tax Professional, (614) 984-7047, Yourtax.preparer20@gmail.com
  • Jim Stiers, Ardent Communities, Property Manager, (614) 578-7651, Jim.stiers@ardentpm.com

Timeline

Driver

Uber
04.2025 - Current

Server

Skyline Chili
07.2024 - 03.2025

Retirement Specialist

Morgan Stanley
12.2023 - 10.2024

Leasing Agent

Cortland
07.2022 - 03.2023

Fraud Prevention Specialist

J.P Morgan Chase
11.2017 - 07.2022

Associate In Arts (A.A.) - Business

Columbus State Community College

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Sarai Cooper