Sarai Maldonado
Miami,FL
Summary
Motivated receptionist offering valuable contributions in all facets of administrative activities derived from diverse, 3-year background. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
2
2
years of professional experience
Work History
Receptionist
Healthy Smiles Pet Dental
Miami, FL
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Receptionist
Club Pilates
Miami
08.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Key Holder
El Car Wash
Miami, FL
02.2022 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Education
High School Diploma -
Miami Senior High School
Miami, FL06.2023
Skills
- Organization skills
- Time Management
- Customer/Client relations
- Scheduling
- Greeting and Seating Clients
- Schedule Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Healthy Smiles Pet Dental
10.2023 - Current
Receptionist
Club Pilates
08.2023 - 09.2023
Key Holder
El Car Wash
02.2022 - 08.2023
High School Diploma -
Miami Senior High School