Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarai Pedraza

Sun Valley,USA

Summary

Dynamic professional with a robust background in team environments, dedicated to facilitating seamless operations and driving successful project outcomes. Proven track record of supporting team objectives while upholding exceptional standards of work quality underscores a commitment to excellence. Effective communication and adept problem-solving skills enhance team synergy and productivity in collaborative settings. Recognized for handling sensitive, confidential information with tact and delivering timely reports, with a focus on leveraging past successes for future growth opportunities.

Overview

5
5
years of professional experience

Work History

Homeless Engagement Team Member

Los Angeles Homeless Services Authority
Panorama City, CA
07.2023 - Current

Team members spend a major portion of their workday in the field using LAHSA’s vans and mobile communications equipment. Team members assist homeless people in response to requests received and while performing outreach duties. Team members works to identify and investigate homeless situations based on requests received. Providing linkage to resources available for the homeless population. Maintaining a comprehensive up-to-date resource base for homeless services and referrals. As well as maintaining up to date Clarity (HMIS) Records for services provided to clients directly in the field. Maintaining professional relationships with offices of local government, and City and County Departments. Representing LAHSA at community meetings and advocate for clients at CES and Case Conferencing meetings

Housing Focused Case Manager

Hope The Mission (Hope of the Valley Rescue Mission)
Van Nuys, CA
04.2022 - 03.2023
  • Assigned, monitored, and administered, and organized social work cases of over 25 individuals.
  • Maintained all relevant and necessary files, documentation, and paperwork regarding participating individuals.
  • Evaluate and recommend appropriate social programs, federal grants, and refunds, and benefit packages.
  • Administered cases involving guardianship, well being, financial burden and housing needs.

Client Services Monitor

Hope The Mission (Hope of the Valley Rescue Mission)
North Hollywood, CA
02.2021 - 05.2022
  • Ensured the safety of participants by providing on site supervision.
  • Distributed necessary supplies including handing out bedding, clothing, and hygiene items as needed.
  • Assisted with sanitation of participant belongings in hot box and new bed assignment upon intake.
  • Conducted daily wellness checks to screen participants for COVID symptoms and ensure their wellbeing.
  • Responded to emergency situations as appropriate, requested emergency personnel such as law enforcement, fire department, and paramedics in emergency cases.
  • Tiny Homes Chandler

Hygiene Monitor

Hope The Mission (Hope of the Valley Rescue Mission)
North Hollywood, CA
01.2022 - 04.2022
  • Cleaned and disinfected restrooms and showers after each use, without exception.
  • Maintained supply of toilet paper, feminine hygiene products in restrooms and replenished as needed.
  • Washed and dried towels used for restroom maintenance.
  • Interacted with participants in a professional manner.

Resident Advocate

Hope The Mission (Hope of the Valley Rescue Mission)
12.2020 - 01.2021
  • Ensured the safety of participants by providing on site supervision.
  • Ensured the participants were within compliance of program rules, policies, and procedures.
  • Observed and reported suspicious or unusual activity to the appropriate authorities; investigated alarms or noises and removed trespassers from the facility/ property.
  • Self identified potentially unsafe systems/ processes/ situations and took initiative to report to the manager/ supervisor. Took on non routine cleaning and special projects as needed.
  • Family Shelters (Casa De Vida, Genesis House, Shepherd House)

Education

2 years of General Education -

San Francisco State University
San Francisco, CA
06-2020

High School Diploma - undefined

Opportunities for Youth
Arleta, CA
03-2017

Skills

  • Time Management
  • Communication & Listening
  • Conflict Management
  • HMIS Software
  • Experience performing intakes and assessing social service needs
  • Working with substance abusers and/or persons with multiple diagnoses
  • Ability to maintain professional relationships with diverse organizations and community representatives
  • Good conflict resolution skills
  • Work and lead teams with professionalism
  • Positive attitude, an ability to comfortably interact with diverse populations
  • Energetic and independent, and a strong desire to learn
  • Good communication typing skills and computer proficiency, including Excel

Languages

Spanish
Native or Bilingual

Timeline

Homeless Engagement Team Member

Los Angeles Homeless Services Authority
07.2023 - Current

Housing Focused Case Manager

Hope The Mission (Hope of the Valley Rescue Mission)
04.2022 - 03.2023

Hygiene Monitor

Hope The Mission (Hope of the Valley Rescue Mission)
01.2022 - 04.2022

Client Services Monitor

Hope The Mission (Hope of the Valley Rescue Mission)
02.2021 - 05.2022

Resident Advocate

Hope The Mission (Hope of the Valley Rescue Mission)
12.2020 - 01.2021

High School Diploma - undefined

Opportunities for Youth

2 years of General Education -

San Francisco State University