Saraih Rueda Avila
Gastonia,NC
Summary
Motivated, with strong customer service and time management abilities. Improved guest satisfaction by coordinating and utilizing upselling techniques. Committed to enhancing dining experiences through excellent communication and teamwork.
Overview
2
2
years of professional experience
Work History
Server
Casa Azul Mexican Kitchen
Gastonia, NC
09.2025 - 04.2026
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Taxco Mexican Grill
Gastonia, NC
01.2025 - 09.2025
- Delivered excellent customer service, ensuring a positive dining experience for guests.
- Managed multiple tables efficiently, demonstrating strong time management skills.
- Assisted in training new staff on menu knowledge and service protocols.
- Processed customer orders accurately POS system.
Restaurant Hostess
Taxco Mexican Grill
Gastonia, NC
06.2024 - 09.2025
- Greeted and seated guests in a timely manner, ensuring optimal dining experience.
- Managed reservation system to maximize seating efficiency during peak hours.
- Communicated daily specials and promotions to enhance customer engagement.
- Assisted waitstaff with table assignments and guest needs for smooth service flow.
Education
High School Diploma -
Ashbrook High School
Gastonia, NC05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Excellent time management
- Teamwork
- Memory retention
- Safe food handling
Languages
Spanish
Native or Bilingual
Timeline
Server
Casa Azul Mexican Kitchen
09.2025 - 04.2026
Server
Taxco Mexican Grill
01.2025 - 09.2025
Restaurant Hostess
Taxco Mexican Grill
06.2024 - 09.2025
High School Diploma -
Ashbrook High School