Summary
Overview
Work History
Skills
Professional interest
Education
Otherstudies
Otherskills
Personal Information
Timeline
Generic

Sara Irene Canales de la Peña

Tucson,AZ

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

15
15
years of professional experience

Work History

Referral Specialist

Therapy Group of Tucson
06.2024 - Current
  • Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
  • Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
  • Verified insurance benefits and eligibility for Ahcccs procedures before referring clients.
  • Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
  • Scheduled appointments with specialists on behalf of clients.

Front Office

Therapy Group of Tucson
07.2022 - 06.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Maintained a high level of professionalism while addressing guest inquiries and resolving complaints.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and administrative tasks.


5th grade and 6th grade teacher

Instuto Bilingue las Americas
08.2015 - 01.2017
  • Increased student engagement by incorporating hands-on activities and group projects into lesson plans.
  • Utilized various assessment methods to monitor student progress and adjust instruction accordingly throughout the school year.
  • Built strong relationships with students, parents, and staff.
  • Differentiated instruction for diverse learners, ensuring all students had access to appropriate materials and resources.

5th grade and Pre-k 2 teacher

Instuto Oxford de Salllo
08.2013 - 07.2015
  • Developed strong relationships with students, parents, and colleagues.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Imports and Exports, Admin Assistant.

Platinum Tools of Mexico
02.2010 - 02.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Skills

  • Data entry proficiency
  • Insurance Verification
  • Medical terminology knowledge
  • Patient confidentiality
  • Healthcare industry understanding
  • Multi-line telephone operation
  • Organizational abilities
  • Notetaking and documentation
  • HIPAA Regulations
  • Caseload Management
  • Customer Service
  • Relationship Building

Professional interest

  • Accounting
  • Administration
  • Education

Education

  • Master UAdeC Financial Management, 05/2013
  • Bachelor UANE Accountant, 08/2003 - 06/2008
  • Ignacio Zaragoza High School, 08/1998 - 07/2000
  • San Lorenzo junior high, 08/1995 - 07/1998
  • Escuela Anexa a la normal Elementary School, 08/1990 - 07/1995

Otherstudies

  • E-leadership Diploma Plus, 10/2007 - 02/16/2008
  • English Course Manhattan College NY City, 03/2006 - 06/2006
  • College English Course Dutchess NY, 08/2006 - 10/2006
  • Teacher training IMARC, 08/2004 - 06/2005

Otherskills

Word, Excel, Power Point, SAP, 95%, birth language

Personal Information

  • Place of Birth: Coahuila
  • Date of Birth: 01/30/83
  • Marital Status: Single

Timeline

Referral Specialist

Therapy Group of Tucson
06.2024 - Current

Front Office

Therapy Group of Tucson
07.2022 - 06.2024

5th grade and 6th grade teacher

Instuto Bilingue las Americas
08.2015 - 01.2017

5th grade and Pre-k 2 teacher

Instuto Oxford de Salllo
08.2013 - 07.2015

Imports and Exports, Admin Assistant.

Platinum Tools of Mexico
02.2010 - 02.2011

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Sara Irene Canales de la Peña