Problem-solving Director of Clinical Operations qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities.
Overview
14
14
years of professional experience
Work History
Director of Clinical Operations
RO Health, LLC
05.2023 - Current
Administrative position, manages school nurse regional leaders and programs, consults/advises all other clinical services
Oversees clinical studies focused on quality assessment, financial health and customer relations.
Establishes and maintains contacts at various management levels regarding clinical operations and specific contracts and projects.
Regional Senior Clinical Supervisor of SW Region School Nursing
Ro Health, LLC
08.2022 - 05.2023
Orient and provide ongoing supervision and training to the Clinical Supervisors & research school nurse regulations/laws in new states/regions.
Facilitate hiring of qualified Clinical Supervisor personnel by interview applicants and making recommendations for employment.
Monitored, analyzed, and corrected staff performance and worked with clinical leadership to raise standards of practice.
Clinical Supervisor- School Nursing
Ro Health, LLC
02.2019 - 08.2022
Conduct new provider orientation, nursing procedures skills training and evaluate competency according to Ro Health company policy
Act as liaison between Ro Health staff, school district nurses and personnel, and families by Providing clinical expertise, resources and problem-solving assistance
Assist with Quality Improvement Initiatives and the implementation of Corrective Action Plans
Clinical Care Manager
PSA a company of Aveanna Health Care
02.2018 - 09.2018
This responsibility included monthly nursing supervision, patient change in condition, and post hospital visits
Maintaining an up to date and accurate 60 day Plan of Care/ Treatment record with the PCP and any healthcare specialties related to each patient’s current needs and medication list
Maintaining and reauthorizing Medicade insurance authorizations for each patient
Completing and maintaining Oasis paperwork for each patient 18 years and older
Maintaining each patient’s chart according to company, state, and federal regulations
Completing orientation, yearly nursing supervisory visits, Bi- yearly competency training, yearly evaluations, and added supervision as needed for the bedside RNs and LPNs
RN Level III , Skilled Nursing Visits
Pediatric Services of America
08.2016 - 02.2018
Bedside RN- Assess medically complex patient throughout shift and provide care based on the individual 495
Implement PSA emergency management standards
Skilled Nursing Visits- Assess vital signs, health status, med compliance, emergency preparedness, and patient and family coping
Provide medical education and hands on training
Communicate needs or concerns with care managers, DFS, and medical providers.
RN level II, Charge Nurse
Galisano Children’s Hospital at the University Of Rochester Medical Center
07.2012 - 01.2016
Provide Medical care to patients ranging in age from newborns to 21 years old within the confines of my professional license
Provide education to empower patients and their families to be responsible for their own health and wellness
Coordinate care of medically fragile patients with interdisciplinary team to ensure quality of care and timely discharge
Supervised unit staff including RNs, Techs, and support staff in the charge nurse role, assigned staff, delegate responsibilities, handle medical and social crisis, evaluated patient status, coordinated patients move to ICU when status changed, coordinated interdisciplinary rounds on patients
Supervised, trained, and evaluated new graduate nurses during their orientation and mentored them as they started working on their own
Implemented the Charge nurse no patients role within the unit using evidence based practices
Volunteer EMT-B Practical Skills Instructor
Northeastern University
07.2010 - 01.2011
Taught EMT practical skills including CPR using AEDs, first aid, spinal stabilization, splinting, and medical vs
Trauma assessment
Tested out student in a final practical examination.
Education
B.S. Nursing -
University of Rochester
Rochester, NY
05.2012
B.S. Human Development - undefined
Wheelock College
Boston, MA
05.2005
Skills
Stakeholder Communication
Protocol development
Project Management
Document Management
Interdisciplinary Collaboration
Licenseandcertification
NY State RN license
NV State RN license
CA State RN license
BLS Certified
Timeline
Director of Clinical Operations
RO Health, LLC
05.2023 - Current
Regional Senior Clinical Supervisor of SW Region School Nursing
Ro Health, LLC
08.2022 - 05.2023
Clinical Supervisor- School Nursing
Ro Health, LLC
02.2019 - 08.2022
Clinical Care Manager
PSA a company of Aveanna Health Care
02.2018 - 09.2018
RN Level III , Skilled Nursing Visits
Pediatric Services of America
08.2016 - 02.2018
RN level II, Charge Nurse
Galisano Children’s Hospital at the University Of Rochester Medical Center
07.2012 - 01.2016
Volunteer EMT-B Practical Skills Instructor
Northeastern University
07.2010 - 01.2011
B.S. Nursing -
University of Rochester
B.S. Human Development - undefined
Wheelock College
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