Summary
Overview
Work History
Education
Skills
Timeline
Server

Saralyn Benton

Auburndale,FL

Summary

Proven multitasker and exceptional communicator, I excelled at Jazzy’s Diner by enhancing guest experiences and fostering repeat business. Skilled in cash handling and customer service, I led teams at Beef O Brady's to surpass sales targets. My strong work ethic and ability to engage customers have consistently improved service quality and efficiency.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Overview

27
27
years of professional experience

Work History

Server

Jazzy’s Diner
02.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle cash transactions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

House Cleaner

Self Employed
01.2016 - 02.2021
  • Disinfected keep surfaces sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.

Bartender Shift Manager

Beef O Brady's - Lake Wales
11.2004 - 11.2019
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
  • Liaised between servers and upper management to address issues and manage challenges
  • Served high customer volumes during special events, nights, and weekends.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Hostess, Server, Food Prep Cook

Ruby Tuesday
02.1998 - 11.2004


  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Performed typical server responsibilities
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
  • Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.

Education

High School Diploma -

Bartow Senior High School
Bartow, FL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Food running
  • High volume dining
  • Suggestive selling

Timeline

Server

Jazzy’s Diner
02.2021 - Current

House Cleaner

Self Employed
01.2016 - 02.2021

Bartender Shift Manager

Beef O Brady's - Lake Wales
11.2004 - 11.2019

Hostess, Server, Food Prep Cook

Ruby Tuesday
02.1998 - 11.2004

High School Diploma -

Bartow Senior High School

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Saralyn Benton