Saranah Toussaint
Miami,FL
Summary
A passionate young woman, who is currently studying civil engineering and enrolled in real estate school. Always seeking opportunities that will allow me to grow and learn new skills.
Overview
1
1
year of professional experience
Work History
Guide
Superblue Miami
Miami, Florida
02.2023 - Current
- Monitored guests' activities to verify compliance with establishment, tour regulations and safety practices.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate guests.
- Provided assistance during their experience in order for the guests to understand what they are doing and be satisfied.
Apparel Associate
Dick's Sporting Goods, Inc
Miami, FL
07.2022 - 01.2023
- Addressed customer requests for certain items and resolved service issues to maximize satisfaction.
- Greeted customers within seconds to engage and assist with apparel needs.
- Offered customers maximum value by continuously learning about new products and related services.
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Facilitated positive guest experiences by promptly locating desired items for customers.
- Processed sales transactions using POS system and returned receipts and payment cards to customers.
Education
Associate of Arts - Civil Engineering
Miami Dade College
Miami, FL04.2024
High School Diploma -
William H. Turner Technical Adult
Miami, FL06.2022
Skills
- Revenue Generation
- Clean Driving Record
- Marketing
- Tourism Management
- Answering Client Questions
- Handling Payments
- Customer Engagement
- Proficient in Creole
- Team Building
- Leadership
- Communication
- Critical thinking
- Problem-solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Guide
Superblue Miami
02.2023 - Current
Apparel Associate
Dick's Sporting Goods, Inc
07.2022 - 01.2023
Associate of Arts - Civil Engineering
Miami Dade College
High School Diploma -
William H. Turner Technical Adult
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