Sara Ray Rouse

Oversee Established Support Team, responsible for 300+ franchise locations nationwide - Amazing Lash Studio, Drybar, Radiant Wax, Elements Massage; work in tandem with Operations and service providers to ensure compliance, brand standards and training processes are followed; Conduct nationwide virtual and in person trainings to disseminate new protocols, continued education and product launches; Gain alignment of corporate goals and goals of the franchisees; Design, test and implement processes that drive efficiencies and execution of objectives; Quarterly regional visits to meet with franchisees to ensure the support aligns with their needs; position required a minimum of 50% yearly travel

Oversee daily operations of multiple salons; Enhanced store productivity by streamlining operational processes and implementing efficient work practices; Boosted overall sales performance by identifying opportunities for improvement and implementing targeted sales strategies; Developed a high-performing team through effective recruitment, training, and mentoring initiatives; Managed inventory control and stock levels by implementing accurate tracking systems and optimizing membership sales; B2B collaboration; Introduction of strategic scheduling practices to balance labor with business needs.

Oversee daily operations of salon, Dermalogica Facial Pod and Professional Hair Care area; Evaluate prebooked appointments and projected labor needs; Meet daily, weekly, monthly sales goals; Adjust staff to align with projected daily revenue; Completed monthly audits, product launches and plan activities to align with national marketing campaigns; Monthly stylist performance reviews to provide effective coaching to stylists and estheticians.

Operation of thriving salon with well established clientele; Build and maintain strong community relationships; Manage budget and evaluate Proforma monthly; B2B collaboration; Promote a pre-booking atmosphere to build and retain business.