Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sara Rose Lawver

Health Care Professional And Customer Service Expert Aspiring To Work In The Cannabis Industry
Drexel Hill,PA

Summary

Healthcare professional with over ten years of customer service experience looking to switch from the pharmacy to the dispensary. A holistic health advocate looking to sell less pills and more plants by obtaining a position as a ‘bud tender’. Eager to help educate patients about the benefits of cannabis and alleviate any concerns they may have about the stigmatized plant. A thorough knowledge of the different plant types and a full understanding of consumer tolerance will help me make recommendations that satisfy the customer and possibly replace medications that are addictive or even harmful to our organs. I have supported the decriminalization and medical research of marijuana for so long, that I feel my passion for this will make me an ideal cannabis sales consultant. With over 10 years of customers service experience I am eager to apply my people skills to cultivate positive, long-term relationships with customers and patients as a Budtender.

Overview

12
12
years of professional experience
8
8
years of post-secondary education

Work History

Pharmacy Technician

CVS Pharmacy
Brookhaven, PA
04.2022 - 08.2022
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Set up and modified patient profiles to include current medications and insurance details..
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
  • Resolved third-party billing, computer system and customer service issues.
  • Collected co-payments or full payments from customers.

Waitress

Springfield Diner
Springfield, PA
09.2016 - 01.2022
  • Greeted new customers, discussed specials, and took drink orders
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Shared knowledge of menu items enabling customers to make decisions about their meal
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Used cash registers and credit card machines to cash out customers.
  • Trained new waitstaff
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Medical Assistant

ChesPenn Health Services
Chester, PA
03.2014 - 06.2014
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, schedule appointments, answer questions, and direct calls to staff.
  • Obtained and documented patient vitals, medical/ Information, symptoms, and allergies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Verified patient insurance coverage and collected required co-payments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Medical Technician Extern

Main Line Surgery Center
Bala Cynwyd, PA
09.2011 - 10.2011
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Collect blood samples and administered medications with focus on accuracy and adherence to aseptic techniques.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
  • Prepared and inspected medical equipment and instruments
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.

Hookah Server

Omars Hookah Cafe
Bryn Mawr, PA
06.2010 - 06.2011
  • Hookah Preparation and cleaning
  • Food service/ wait tables
  • Hookah Sales
  • Cash Register
  • Recommend tobacco flavors

Education

Pharmacy Technology

Ashworth College
On-Line
08.2021 - Current

Certified Medical Technician - Medical Assisting

Pennsylvania Institute of Technology
Media, PA
02.2011 - 10.2011

PA Pre Licensing Life & Health Insurance Sales

Able Inc.
On-Line
2010.01 - 02.2010

Early Childhood Education

Folcroft Technical School
Folcroft
09.2004 - 06.2006

High School Diploma -

Ridley High Scool
Folsom, PA
09.2002 - 06.2006

Skills

    Confidentiality and HIPAA

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Interests

Artist, Music Lover, Nature Enthusiast, Mother

Timeline

Pharmacy Technician

CVS Pharmacy
04.2022 - 08.2022

Pharmacy Technology

Ashworth College
08.2021 - Current

Waitress

Springfield Diner
09.2016 - 01.2022

Medical Assistant

ChesPenn Health Services
03.2014 - 06.2014

Medical Technician Extern

Main Line Surgery Center
09.2011 - 10.2011

Certified Medical Technician - Medical Assisting

Pennsylvania Institute of Technology
02.2011 - 10.2011

Hookah Server

Omars Hookah Cafe
06.2010 - 06.2011

Early Childhood Education

Folcroft Technical School
09.2004 - 06.2006

High School Diploma -

Ridley High Scool
09.2002 - 06.2006

PA Pre Licensing Life & Health Insurance Sales

Able Inc.
2010.01 - 02.2010
Sara Rose LawverHealth Care Professional And Customer Service Expert Aspiring To Work In The Cannabis Industry