Saray Lopez
Hinckley,IL
Summary
Hardworking and dedicated dispatcher offering 5+ years of related experience. Knowledgeable in training employees, security systems, and security protocols.
Overview
6
6
years of professional experience
Work History
Lead Dispatcher
Allied Universal Security Services
08.2018 - Current
- Managed a team of dispatchers, providing guidance and mentorship to improve overall job performance.
- Trained and mentored new dispatchers hired to fulfill roles.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Displayed functional familiarity with Microsoft Office functions such as Excel and Word.
- Placed necessary outgoing calls to verify alarms, dispatch proper team and notify proper parties.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Education
High School Diploma -
Wheaton Warrenville South
Wheaton, ILAssociate of Arts - Criminal Justice
College of DuPage
Glen Ellyn, IL08.2026
Skills
- Incident Reporting
- Problem-Solving
- Call Management
- Works Well Under Pressure
- Teamwork and Collaboration
- Bilingual
Timeline
Lead Dispatcher
Allied Universal Security Services
08.2018 - Current
High School Diploma -
Wheaton Warrenville South
Associate of Arts - Criminal Justice
College of DuPage
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