Saray Pardo
Miami,FL
Summary
I am a motivated and personable professional with strong customer service skills and a genuine passion for helping others. I am dedicated to creating positive experiences for customers through excellent communication, empathy, and problem-solving. I am seeking an opportunity to grow my career in the fine dining food service industry. I want to demonstrate my amazing customer service skills and continue to build relationships, enhance guest satisfaction, and contribute to a team-oriented environment.
Overview
5
5
years of professional experience
Work History
Server
Dolores But You Can Call Me Lolita
Miami, FL
03.2026 - Current
- Delivered exceptional customer service, enhancing guest satisfaction in fine dining environment.
Server/Bartender
Binion's Steakhouse
Hendersonville, NC
01.2024 - 02.2026
- Served food and beverages, attended to customer needs, and created positive experiences in a high-volume establishment.
- knowledge of menu items and steak varieties and dimensions.
Server/Bartender
Casa Torres Mexican Restaurant
Hendersonville, NC
06.2023 - 01.2024
- Food server and bartender while providing attentive, friendly service to guests and ensure they enjoy their dining experience.
Server/Bartender
Tequila's Bar & Grill
Hendersonville, NC
08.2021 - 06.2023
- Server and bartender providing prompt, courteous service while making sure every guest feels welcomed and well-cared for.
.
Education
High School -
Fray Nepomuceno Ramos High School
Bucaramanga, Colombia12-2019
Skills
- Beverage service
- Menu knowledge
- Point of sale
- Order accuracy
- Food safety
- Customer relationship management
- Team collaboration
- Effective communication
- Attention to detail
- Positive attitude
- Stress management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Server
Dolores But You Can Call Me Lolita
03.2026 - Current
Server/Bartender
Binion's Steakhouse
01.2024 - 02.2026
Server/Bartender
Casa Torres Mexican Restaurant
06.2023 - 01.2024
Server/Bartender
Tequila's Bar & Grill
08.2021 - 06.2023
High School -
Fray Nepomuceno Ramos High School