Saray Quinones
Mansfield
Summary
Dedicated Medical Front Office Receptionist with proven organizational skills and a strong focus on detail. Expertise in appointment scheduling, insurance verification, and effective patient communication. Bilingual capabilities enhance service delivery in high-pressure settings.
Overview
4
4
years of professional experience
Work History
Medical Front Office Receptionist
Texas Cardiovascular Specialist
Arlington
09.2024 - Current
- Organized and managed appointment schedules and hospital follow-ups for doctors
- Managed patient check-in and check-out processes smoothly.
- Answered incoming calls promptly, efficiently processed callers' inquiries, and transferred calls to appropriate personnel when necessary.
- Coordinated referrals between our office and primary care providers.
- Assisted with insurance verification process for new and existing patients.
Front Office Specialist
Touch of Grace Family Medicine
Arlington
12.2022 - 09.2024
- Managed patient check-in and check-out process and verifying they had the proper paperwork
- Answered incoming calls promptly, efficiently processed callers' inquiries, and transferred calls to appropriate personnel when necessary.
- Handled financial transactions by verifying insurance coverage and collecting copays
- Supported administrative task such as filing, medical records, and document management to maintain an organized office environment.
Data Entry
Data One
Dallas
03.2022 - 11.2022
- Verified completion of all shipments ahead of deadlines.
- Minimized shipment errors through meticulous attention to detail and accurate data entry.
- Ensured compliance of cables with established quality standards.
Education
High School Diploma -
Sam Houston High School
Arlington, TX06-2019
Skills
- Bilingual
- Experience in working in a fast-paced environment
- Appointment scheduling
- Patient registration
- Insurance verification
- Document management
- Referral coordination
- Customer service
- Trained on EMR system Advanced MD and ECW
Timeline
Medical Front Office Receptionist
Texas Cardiovascular Specialist
09.2024 - Current
Front Office Specialist
Touch of Grace Family Medicine
12.2022 - 09.2024
Data Entry
Data One
03.2022 - 11.2022
High School Diploma -
Sam Houston High School