Retail and customer service extraordinaire. Mother of special needs children, that is included in the diverse work force that our current economy provides. Hungry to grow and learn.
Overview
7
7
years of professional experience
Work History
Delivery Driver
UberEATS | AZ
AVONDALE
08.2021 - Current
Utilizing personal car to pick up and deliver food and supplies to customers in need
Working on own schedule to maintain a phenomenal relationship as a mother and wife.
Customer Service Associate
Foster Hope Foundation
Avondale, AZ
08.2020 - Current
Volunteer work to give back to community for those in need
Took escalations calls from customers who were running low on supplies provided by the foundation
Outbound associate that made calls to provide food, clothing, and other goods to foster homes for the kids in need
Assisted in helping raise foundations 12% to group homes and children in need the Y.O.Y from 2020 to 2021
Volunteered under John at 480-651-2423 and was converted to Customer Service Associate within 3 months due to raising customer satisfaction with the foundation
Overnight Clerk
QuikTrip
AVONDALE, AZ
12.2019 - 08.2021
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the store and equipment
Provided customer service to all external and internal employees
Trained new employees when onboarding to get them up to speed on the job and providing high level customer service during the pandemic
Managed money and offered exquisite customer service skills while keeping customers satisfied
Efficiently used time management skills to maintain a clean, safe, and orderly work environment
Enhanced my relationships with staff members in multiple positions, and collaborated in ordering and receiving products for QT to provide to customers
Cashier/Sales Associate
Walmart | AZ
Phoenix
03.2009 - 11.2011
Collaborated with departments across the company in developing new ideas, initiatives, products, and services
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the store and equipment
Organized volunteer events that raised donations for various causes
Developed relationships with new staff members, and assisted existing staff members in their career development
Offered fierce customer service and money management skills in order to keep customers ecstatic about their store experience