Saredys Y Berrios Perez
Orlando,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Medical Assistant
Summit Chiropractic
01.2024 - Current
- Answered telephone calls promptly and appropriately handled needs.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple patient interactions simultaneously.
- Ensured accurate data entry into electronic health record systems, contributing to more informed clinical decision-making.
- Handled payment and bill processing, change giving and payment collecting for patients
- Maintained patient confidentiality by adhering to HIPAA when handling personal information and payments.
- Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
Medical Assistant
Summit Chiropractic
07.2023 - 08.2023
- Kept facility stocked with necessary supplies, equipment and instruments
- Protected confidentiality of patient care information and treatments to prevent data breaches
- Supported administrative staff by processing payments
- Prepared treatment rooms for patient examinations
- Assisted Doctors with charts and patient notes
- Conducted exercise classes with patients
- Answered phone calls for scheduling and other office related reasons
- Performed closing duties and sanitation procedures
- Did re-exams to help the flow of the office
- Assisted patients in their therapies
- Helped patients fill out our office forms and complete their intakes.
Lifeguard
Loews Hotels & Co
08.2022 - 04.2023
- Became CPR certified through ELLIS
- Practice an EAP (emergency action plan) in order to correctly manage any situations that might arise on the pool deck at any time
- Work along with coworkers and supervisors to keep a safe and enjoyable environment for our guests.
Merchandise Associate
Tjmaxx
07.2021 - 08.2022
- Assisting customers
- Arranging merchandise for presentations and displays
- Applying sales tags
- Restocking shelves
- Assembling product displays
- Processing returns
- Problem solving.
Education
Bachelors in Early Childhood Education -
University of Central Florida
Orlando, FL2027
High School Diploma -
Lake Nona High School
Orlando, FL05.2023
Medical Assistant -
Orange Technical College
Orlando, FL05.2023
Skills
- Customer service
- Data Entry
- Critical thinking
- Leadership Experience
- Problem-Solving skills
- Communication
- Efficiency
- Teamwork
- Office Administration
- Active Listening
- Professional telephone demeanor
Certification
- RMA - Registered Medical Assistant
- CPR
- BLS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Medical Assistant
Summit Chiropractic
01.2024 - Current
Medical Assistant
Summit Chiropractic
07.2023 - 08.2023
Lifeguard
Loews Hotels & Co
08.2022 - 04.2023
Merchandise Associate
Tjmaxx
07.2021 - 08.2022
Bachelors in Early Childhood Education -
University of Central Florida
High School Diploma -
Lake Nona High School
Medical Assistant -
Orange Technical College
- RMA - Registered Medical Assistant
- CPR
- BLS
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