Deliver high-touch, personalized hospitality to a diverse clientele in a fast-paced environment, ensuring every guest feels welcomed and valued.
Managed point-of-sale transactions, retail upkeep, and product displays while ensuring a calm, poised atmosphere during peak hours.
Executed opening and closing procedures, ensuring immaculate, organized front-of-house presentation that enhanced guest experience.
Upholdsanitation and hygiene standards across all workstations and dining areas, demonstrating adherence to compliance and cleanliness protocols essential for clinical/aesthetic settings.
TEAM MEMBER
MENCHIE'S FROZEN YOGURT
Houston, TX
07.2025 - 09.2025
Welcomed guests warmly upon arrival, providing attentive, concierge-style customer service and ensuring a seamless, positive client experience.
Managed customized client orders quickly and precisely, with an emphasis on neat, high-end visual presentation.
Maintained pristine sanitation standards throughout the store, routinely sterilizing display bars and public spaces to ensure a flawless environment.
Education
High School -
Carl Wunsche Sr. High School
Houston, TX
Skills
Customer Care: Hospitality standards, active listening, conflict resolution, client engagement
Store Operations: POS cashiering, opening/closing protocols, order fulfillment, inventory management