To become part of organization in order to use my skills and abilities and develop relevant Sales Experiences which in turn will be beneficial for the company in long run through my dedication and knowledge.
Overview
27
27
years of professional experience
Work History
General Manager
Pak Heaven Travel Tours
01.2017 - 09.2025
Directed operational strategies to enhance customer satisfaction and retention for travel services.
Oversaw budgeting and financial planning to ensure profitability across all tours and packages.
Implemented staff training programs, improving team performance and service delivery standards.
Developed partnerships with local vendors to expand service offerings and enhance guest experiences.
Analyzed market trends to adapt tour packages, increasing competitiveness in the travel industry.
ESTABLISHED & CO-WORKER
PAK-HEAVEN TRAVEL TOURS KARACHI
09.2017 - 11.2019
Sales Supervisor
Gerrys Travel
05.2015 - 12.2016
Developed and implemented strategic sales initiatives to enhance customer engagement and retention.
Analyzed market trends to identify new business opportunities and optimize product offerings.
Led sales team to exceed quarterly targets through effective training and performance management.
Coordinated with marketing department to align promotional campaigns with sales strategies.
SALES SUPERVISOR
GERRY’S HOLIDAYS TRAVEL AND TOURS KARACHI
06.2015 - 08.2016
Sales Manager
Edrive
06.2013 - 05.2016
Led sales team to exceed quarterly targets through strategic planning and execution.
Developed training programs to enhance team performance and product knowledge.
Analyzed market trends to identify new business opportunities and customer needs.
Collaborated with marketing to create targeted campaigns that increased lead generation.
Implemented CRM systems to streamline sales processes and enhance customer interactions.
CORPORATE MANAGER
EDRIVE TRACKING FLEET MANAGEMENT KARACHI
12.2014 - 06.2015
OPERATION MANAGER
NOVUS ALTAIRS LONDON UK
03.2011 - 06.2012
Sales Promotion Officer
THAI AIRWAS INTERNATIONAL
10.2008 - 03.2012
Developed and executed promotional strategies to enhance brand visibility and product awareness.
Collaborated with sales teams to optimize in-store displays and merchandising techniques.
Analyzed market trends to identify new sales opportunities and target customer demographics.
Trained junior staff on promotional tactics, driving team performance and engagement.
Monitored competitor activities to adjust promotions and maintain competitive advantage.
Implemented feedback mechanisms for customers to improve service delivery and satisfaction levels.
Coordinated events and campaigns that successfully increased customer interaction and loyalty.
SALES PROMOTION OFFICER
THAI AIRWAYS INTERNATIONAL AIRLINE KARACHI
01.2008 - 03.2011
Archivist
EPIX
01.2004 - 10.2005
Developed and maintained comprehensive archival systems for efficient access to historical records.
Implemented digitization projects to enhance preservation and accessibility of archival materials.
Collaborated with cross-functional teams to improve archival processes and methodologies.
Conducted research and analysis to support curatorial decisions regarding collection management.
Researched and recorded origins, provenance, and historical significance of archival materials.
Archivist
Datek Online
02.1999 - 04.2004
Established guidelines for the acquisition, processing, and cataloging of new collections.
Led initiatives to promote awareness of archival resources through public outreach programs.
Evaluated existing archives for compliance with industry standards and recommended improvements.
Preserved valuable historical documents by implementing proper archival storage techniques and maintaining optimal environmental conditions.
Developed policies and procedures that aligned with professional standards for archives management and preservation practices.
Developed classification systems to facilitate public access to archived materials.
Trained staff on best practices in archival management and preservation techniques.
Designed innovative and interactive exhibits to showcase newly procured and digitized items.
Improved collection organization and streamlined retrieval process with meticulous cataloging of archival materials.
Implemented effective digitization strategies, increasing access to historical resources for remote users worldwide.
ARCHIVIST
DATEK ONLINE BROKERAGE HOUSE
08.1999 - 04.2001
Education
DOW VOCATIONAL & TECHNICAL TRAINING CENTRE - COMPUTER SCIENCE WEB DESIGNING, COMPUTER SCIENCE GRAPHIC DESIGNING
SINDH BOARD OF TECHNICAL EDUCATION KARACHI
KARACHI
POST GRADUATE IN STRATEGIC MANAGEMENT - FINANCE STRATEGIC MANAGER, HR MANAGEMENT, GLOBAL BUSINESS STRATEGY STRATEGIC MARKETING, ORGANIZATIONAL BEHAVIOUR, RESEARCH FOR SENIOR MANAGERS, SUSTAINABLE BUSINESS STRATEGY STRATEGIC RESOURCE MANAGEMENT
ATHE LEVEL 7 DIPLOMA
LONDON, UK
01.2012
BACHELOR OF SCIENCE - MARKETING BUSINESS MAJOR
KEAN UNIVERSITY
NEW JERSEY, USA
01.2000
Post-Graduate Certificate - Business Administration And Management
Godrey College
London UK
03-2011
Bachelor of Science - Business Administration And Management
Kean University
Union, NJ
05-2000
ACHIEVEMENTS
THAI AIRWAYS SALES TARGET ACHIEVED THAI AIRWAYS SALES TARGET 2010, EDRIVE SALES CONTRACT ACHIEVED AXACT COMPANY & WHITE CAB, PAK-HEAVEN ESTABLISHED TRAVEL & TOURS 2017
SEMINAR & COURSES
DOMINO’S PIZZA SEMINAR IN LAS VEGAS USA 2005
COURSE ATTENDED AMADEUS SYSTEM IN BANGKOK THAILAND 2009-2010
SIA LONDON UK. 2011 SECURITY INDUSTRY AUTHORITY LICENCE
Timeline
ESTABLISHED & CO-WORKER
PAK-HEAVEN TRAVEL TOURS KARACHI
09.2017 - 11.2019
General Manager
Pak Heaven Travel Tours
01.2017 - 09.2025
SALES SUPERVISOR
GERRY’S HOLIDAYS TRAVEL AND TOURS KARACHI
06.2015 - 08.2016
Sales Supervisor
Gerrys Travel
05.2015 - 12.2016
CORPORATE MANAGER
EDRIVE TRACKING FLEET MANAGEMENT KARACHI
12.2014 - 06.2015
Sales Manager
Edrive
06.2013 - 05.2016
OPERATION MANAGER
NOVUS ALTAIRS LONDON UK
03.2011 - 06.2012
Sales Promotion Officer
THAI AIRWAS INTERNATIONAL
10.2008 - 03.2012
SALES PROMOTION OFFICER
THAI AIRWAYS INTERNATIONAL AIRLINE KARACHI
01.2008 - 03.2011
Archivist
EPIX
01.2004 - 10.2005
ARCHIVIST
DATEK ONLINE BROKERAGE HOUSE
08.1999 - 04.2001
Archivist
Datek Online
02.1999 - 04.2004
POST GRADUATE IN STRATEGIC MANAGEMENT - FINANCE STRATEGIC MANAGER, HR MANAGEMENT, GLOBAL BUSINESS STRATEGY STRATEGIC MARKETING, ORGANIZATIONAL BEHAVIOUR, RESEARCH FOR SENIOR MANAGERS, SUSTAINABLE BUSINESS STRATEGY STRATEGIC RESOURCE MANAGEMENT
ATHE LEVEL 7 DIPLOMA
BACHELOR OF SCIENCE - MARKETING BUSINESS MAJOR
KEAN UNIVERSITY
DOW VOCATIONAL & TECHNICAL TRAINING CENTRE - COMPUTER SCIENCE WEB DESIGNING, COMPUTER SCIENCE GRAPHIC DESIGNING
SINDH BOARD OF TECHNICAL EDUCATION KARACHI
Post-Graduate Certificate - Business Administration And Management
Godrey College
Bachelor of Science - Business Administration And Management
German Tour Guide at Welcome Tours (Kouni Zurich)- National Travel Service - Classic ToursGerman Tour Guide at Welcome Tours (Kouni Zurich)- National Travel Service - Classic Tours