Talented Floral Designer accustomed to overseeing and executing unique creations, including centerpieces, bouquets and arrangements. Highly communicative employee with expertise helping customers execute floral visions.
Overview
26
26
years of professional experience
Work History
Floral Designer/Bilingual Customer Service Representative
Southeast Decor
07.2002 - Current
Offered friendly and efficient service to customers, handled challenging situations with ease.
Prepared potted plants and bouquets based on customer requirements.
Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Front Desk Receptionist
Lamas Medical Center
02.2020 - 08.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated, and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Receptionist
Spa Vest
01.1998 - 05.2002
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Miami Jackson Senior High School
Miami, FL
06.1987
Skills
Front Office Management
Correspondence Drafting
Call Routing
Office Administration
Customer Service
Telephone Etiquette
Cash Handling
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Lamas Medical Center
02.2020 - 08.2022
Floral Designer/Bilingual Customer Service Representative
Painter/Labourer at Express Decor Painting Services/Decor Building Group (Family Business)Painter/Labourer at Express Decor Painting Services/Decor Building Group (Family Business)
CASE MANAGER III at VOA Southeast (previously Volunteers Of America Southeast)CASE MANAGER III at VOA Southeast (previously Volunteers Of America Southeast)