Sari Nassrallah

Rusty Pelican Restaurant

09.2022 - 06.2025

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bussed and reset tables to keep dining room and work areas clean.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Summary