Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support. Highly efficient planning, problem-solving, and communication skills.
20
Years of experience
Work History
Behavior Paraprofessionals
1 Year 11 Months
Hardin School District 17H&1 | Hardin Mt | 11.2024 - Current
Supported classroom instruction by reinforcing lesson concepts and adapting materials for diverse learning needs.
Monitored student behavior and redirected attention to maintain productive learning environment.
Assisted teachers with progress documentation, attendance tracking, and routine classroom organization.
Provided individualized support during reading, math, and writing activities to strengthen student understanding.
Patient Access Specialist
9 Months
Billings Clinic | Billings Mt | 11.2023 - 08.2024
Managed patient registration, insurance verification, and demographic updates with accuracy and confidentiality.
Coordinated scheduling workflows to support efficient admissions and timely patient access.
Trained new staff on access procedures, documentation standards, and system navigation.
Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
Provided exceptional customer service, addressing patient concerns promptly and professionally.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
Accounts Payable Clerk
1 Year 10 Months
Crow Tribe | Crow Agency, MT | 04.2021 - 02.2023
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared vendor invoices and processed incoming payments.
Maintained good working relationships with vendors and resolved disputes.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Administrative Assistant
1 Year 6 Months
Little Big Horn College | Crow Agency, MT | 10.2019 - 04.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Payroll Clerk
1 Year 7 Months
Crow Tribe | Crow Agency, MT | 06.2016 - 01.2018
Processed new hire paperwork and documents.
Verified timekeeping records and handled any discrepancies with employees.
Maintained payroll information by calculating, collecting, and entering data.
Updated employee files with new details such as changes in address or salary levels.
Issued paychecks on designated pay dates to avoid employee dissatisfaction.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Summer Intern
2 Months
Indian Health Service | Crow Agency MT | 06.2017 - 08.2017
Answered phones, provided information and took messages.
Sorted and distributed incoming mail and packages.
Scheduled appointments for patients.
Human Resources Assistant
5 Months
Crow Tribe | Crow Agency, MT | 04.2016 - 09.2016
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Created and completed personnel action forms for hires, terminations, title changes and terminations.