Dynamic leader with proven expertise in team and staff management at Suwana’s Thai Orchid. Excelled in inventory control, enhancing customer engagement, and implementing feedback-driven improvements. Demonstrated ability to maintain precise financial records, ensuring operational excellence and quality service. Skilled in fostering a collaborative environment, significantly boosting team efficiency and customer satisfaction.
Hi, I’m
Sarinya Mertz
Asheville,NC
Summary
Overview
2
years of professional experience
1
Certification
Work History
Suwana’s Thai Orchid
Restaurant Manager
11.2022 - Current
Job overview
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.and Book keeper
Education
Nation High School Maryland MD
Diploma from Hospitality And Manager Management
03.2016
University Overview
Hospitality and greeting clients, how to resolve the problem and how to manage the situation and help thing straighten out.
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Certification
Managers management.
Tourist and hospitality management.
Languages
English
Native or Bilingual
Thai
Elementary
Timeline
Restaurant Manager
Suwana’s Thai Orchid
11.2022 - Current
Nation High School
Diploma from Hospitality And Manager Management