Sarper Sarp
Phoenix,AZ
Summary
- Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
10
10
years of professional experience
Work History
Sales Associate
Target Optical
2016.07 - 2019.09
- Assisted customers in selecting optical products and services to meet their vision needs.
- Educated customers about lens options, coatings, and frame care to enhance product understanding.
- Supported promotional initiatives by communicating offers and discounts to customers during interactions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant General Manager
Dna Eye Group
2019.10 - 2026.03
- Facilitated development of operational strategies to optimize patient care and service delivery.
- Managed staff scheduling to optimize coverage and enhance departmental efficiency.
- Spearheaded implementation of new electronic health record systems to enhance data accuracy and accessibility.
- Facilitated training sessions for team members on best practices in customer service and patient interaction.
- Evaluated patient feedback to pinpoint service improvement opportunities and drive necessary changes.
- Facilitated collaboration with management to enhance workflow processes, significantly reducing wait times.
- Oversaw inventory management and procurement processes to ensure uninterrupted daily operations.
- Motivated, trained, and disciplined employees to enhance performance.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ05.2023
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Pre-Testing / Pre- Exam Diagnostics
- Insurance Verification
Timeline
Assistant General Manager
Dna Eye Group
2019.10 - 2026.03
Sales Associate
Target Optical
2016.07 - 2019.09
Bachelor of Science - Biological Sciences
Arizona State University