Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Sasha Anes

Lowell,Massachusetts

Summary

Currently an accounting and marketing major looking to learn new things every day! Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Key Holder

Kate Spade
Boston, MA
05.2022 - Current
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Assisted customers with product selection and resolving complaints.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Verified accuracy of register tills at beginning and end of shift.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Replenished merchandise displays throughout the store as needed.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates., to identify opportunities for improvement.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Captured customer information to maximize future clienteling opportunities.
  • Identified opportunities to drive traffic into store through networking, community outreach and product launches.
  • Used Point of Sale register system to complete transactions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Managed daily operations, client relations and IT.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.

Retail Sales Associate

Primark
Boston, MA
07.2021 - 09.2022
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Organized displays to attract customers and promote sales.
  • Stocked shelves with merchandise according to company standards.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Helped customers by answering questions and locating merchandise.

Education

High School Diploma -

Natick High School
Natick, MA
06.2020

Some College (No Degree) -

University of Massachusetts - Lowell
Lowell, MA

Skills

  • Customer Service Management
  • Cash Handling
  • Bank Deposits
  • Product Demonstrations
  • Customer Service
  • Inventory Monitoring
  • Front End Operations
  • Daily Reporting
  • Employee Oversight

Affiliations

I do enjoy writing on my spare time. I am good with words and writing what needs be said in a certain way. I enjoy learning new skills and adapting to new things. I am huge on learning new language and travel. I have to 10 states and just around 10 countries. I'm planning to make that list longer!

Accomplishments

  • When I joined Kate Spade New York, I originally came on as a retail associate. In a span of 7 months, I was promoted to be a keyholder/supervisor. For our selling year from July 2022 to July 2023, I was the top sales person and I got the top employee evaluation for that sale year.

Timeline

Key Holder

Kate Spade
05.2022 - Current

Retail Sales Associate

Primark
07.2021 - 09.2022

High School Diploma -

Natick High School

Some College (No Degree) -

University of Massachusetts - Lowell

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Sasha Anes