Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

SASHA BARNES

Shamokin,PA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

18
18
years of professional experience

Work History

Sales Associate

Walmart
02.2021 - 01.2024
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Department Manager Of HBA

Walmart
05.2015 - 01.2021
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced operational costs through effective budget management and resource allocation.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Prepared annual budgets with controls to prevent overages.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Cake Decorator

Walmart
03.2013 - 05.2015
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Improved bakery sales by creating innovative cake designs for holidays and special events.
  • Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
  • Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
  • Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
  • Streamlined the ordering process by implementing an organized system for tracking design requests, reducing errors and increasing productivity.
  • Achieved high levels of precision while working with delicate materials such as sugar flowers or edible images.
  • Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Decorated [Type] pastries and cakes using colorful icings and piping techniques.
  • Coordinated services under supervision of lead baker.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Followed food safety standards when handling ingredients.
  • Packaged finished products for sale.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prepared frostings and other toppings for cakes and pastries.

Produce Clerk

Walmart
10.2011 - 03.2013
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
  • Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
  • Promoted healthy eating habits among customers by offering recipe suggestions and nutritional information for various produce items.
  • Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.

Laborer

One Source Staffing
06.2010 - 08.2010
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.

Gas Station Attendant

Millers Gas & Oil
06.2006 - 09.2009
  • Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Assisted with inventory management, helping to keep stock levels consistent and uptodate.
  • Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.

Education

No Degree -

Shamokin Area High School
Shamokin, PA
06.2008

Skills

  • Business Development
  • Product Sales
  • Customer Needs Assessment
  • Contract Preparation
  • Store Opening and Closing
  • Problem-Solving
  • Listening Skills
  • Order Processing
  • Meeting Deadlines
  • Teamwork and Collaboration
  • Time Management
  • Inventory Tracking
  • Stocking and Receiving
  • Point of Sale Operation
  • Multi-Tasking Strength
  • Sales Training
  • Relationship Building
  • Customer Service
  • Merchandise Display
  • Customer Assistance
  • Sales Floor Organization
  • Honest and Dependable
  • Building Customer Loyalty

Timeline

Sales Associate

Walmart
02.2021 - 01.2024

Department Manager Of HBA

Walmart
05.2015 - 01.2021

Cake Decorator

Walmart
03.2013 - 05.2015

Produce Clerk

Walmart
10.2011 - 03.2013

Laborer

One Source Staffing
06.2010 - 08.2010

Gas Station Attendant

Millers Gas & Oil
06.2006 - 09.2009

No Degree -

Shamokin Area High School

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