Sasha Cruz
Bayonne,NJ
Summary
Dynamic and dedicated professional with extensive experience at PellaCare, excelling in patient care and support. Proven ability in phlebotomy and effective communication, fostering strong relationships with clients. Recognized for maintaining high standards of cleanliness and safety, while consistently achieving team goals in fast-paced environments. Adaptable and detail-oriented, committed to enhancing client well-being.
Overview
7
7
years of professional experience
Work History
Home Attendant/PCA
PellaCare
New York
05.2024 - Current
- Supported clients with essential daily living tasks and personal care assistance.
- Administered medication and monitored health conditions for clients.
- Maintained a clean and safe environment for clients at home.
- Provided companionship and emotional support to enhance client quality of life.
- Assisted patient with grooming, bathing, dressings, mobility, foot, and nail care tasks.
- Recorded patient conditions and vital signs before and after medical operations.
- Completed laundry, floors, changed bed linens, and sanitized bathrooms.
packer/panner/trainer
Krispy Kreme
Bronx
10.2021 - 03.2023
- Met tight deadlines in a fast-paced environment
- Collaborated with team members to achieve daily goals
- Expertly picked and packed shipments
- Maintained cleanliness of work areas
- Trained new employees on packing and labeling techniques
- Performed quality control checks on packed items
- Implemented safety protocols to prevent workplace accidents
busser/cashier
Empire Hotel
New York
10.2018 - 01.2020
- Greeted customers at the counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and companies.
- Developed and maintained positive relationships with customers to enhance service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Processed customer payments and balanced cash drawers.
Cashier
Dags
New York
07.2018 - 10.2018
- Greeted customers entering the store and responded promptly to customer needs.
- Build relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with the shift manager to solve problems and handle customer concerns.
Education
Associate of Science - Health Sciences Healthcare Support (A.S.T)
08-2026
High school Diploma -
08.2007
Skills
- Phlebotomy and venipuncture
- Capillary blood collection
- Specimen preparation
- Infection control
- Ultrasound procedures
- Injection techniques
- Fluid aspiration and cannulation
- Catheterization
- Patient care and support
- Electronic medical records (EMR)
- Communication skills
- Rapport building
- Problem solving
- Team collaboration
- Customer service strategies
- Adaptability
- Attention to detail
- Time management skills
- Cash register operation
Core Competencies
Venipuncture, Capillary Blood Collection, Specimen Preparation, Infection Control, Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR, Communication, Building Rapport, Problem Solving, Team Player, Customer Service, Adaptable, Detail-oriented, English, Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Home Attendant/PCA - PellaCare
05.2024 - Current
packer/panner/trainer - Krispy Kreme
10.2021 - 03.2023
busser/cashier - Empire Hotel
10.2018 - 01.2020
Cashier - Dags
07.2018 - 10.2018
IMBC - Associate of Science, Health Sciences Healthcare Support (A.S.T)
Grace Dodge High School - High school Diploma,