Sasha Fox
Wimberley,TX
Summary
Goal-oriented Human Resources Specialist with twelve years of experience in retail management. I have successfully lead HR operations across multiple departments for over 100 employees. My experience includes talent acquisition, employee relations and performance Management. As the Human Resource
Partner I am responsible for the implementation of company policy and procedures. Building strong relationships and driving a culture taking care of people.
Overview
7
7
years of professional experience
Work History
Human Resource Partner
The Home Depot
Dripping Springs, TX
01.2021 - Current
- Managed staff scheduling to optimize coverage during peak hours while adhering to budget limitations.
- Promoted a positive work environment through effective communication skills, active listening techniques, and empathetic problem-solving approaches.
- Maintained high levels of associate engagement through consistent feedback, recognition, and motivation strategies.
- Acted as a Subject Matter Expert for associate support issues, providing guidance and expertise to colleagues across various departments when needed.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed strong relationships with cross-functional teams, fostering collaboration and communication across departments.
- Reduced employee turnover rates by implementing career development opportunities and mentorship programs within the department.
Service Desk Department Supervisor
The Home Depot
Dripping Springs, TX
03.2018 - 01.2020
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
- Handled cash register, returns, and refunds.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Implemented effective communication skills to deescalate high-tension situations, fostering positive relationships between customers and the company.
Education
High School Diploma -
Star High School
Star Tx05-2006
Skills
- Empathy and patience
- Verbal and written communication
- Diversity and Inclusion
- Benefits Administration
- Employee Retention
- Staff Management
- Relationship Building
- New Hire Onboarding
- Orientation
- Training development
- Policy Implementation
- Schedule Preparation
Timeline
Human Resource Partner
The Home Depot
01.2021 - Current
Service Desk Department Supervisor
The Home Depot
03.2018 - 01.2020
High School Diploma -
Star High School