Compassionate and detail-oriented Certified Medication Aide skilled in vital signs monitoring, medication administration, and HIPAA compliance. Committed to enhancing patient outcomes through effective team collaboration and thorough documentation.
Overview
19
19
years of professional experience
Work History
Certified Medication Aide
Ecumenical Retirement Community
Harrisburg, PA
02.2025 - Current
Administered medications and treatments according to established protocols and patient care plans.
Conducted routine diagnostic tests, ensuring accuracy in results and timely reporting to healthcare providers.
Assisted in maintaining medical equipment, performing basic troubleshooting to support operational efficiency.
Collaborated with interdisciplinary teams to enhance patient care and optimize treatment strategies.
Monitored patient vital signs, documenting changes and communicating findings promptly to nursing staff.
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Customer Service Clerk III
Pennsylvania Department of Transportation
Harrisburg, PA
12.2007 - 12.2021
Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
Processed transactions accurately using PennDOT's integrated systems and software.
Assisted customers in navigating services and requirements related to vehicle registration and licensing.
Maintained detailed records of customer interactions to ensure compliance with operational protocols.