Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sasha A. Maldonado

Knoxville,TN

Summary

Detail-oriented professional specializing in records management with a strong track record in administrative oversight. Demonstrated leadership in problem-solving and maintaining data integrity. Expertise in accurate documentation and financial reporting. Focused on enhancing internal processes through effective administrative and technical skills.

Overview

16
16
years of professional experience

Work History

Records & Administrative Process Manager

Vital Records Control
Knoxville, TN
01.2024 - Current
  • Streamlined document management processes for efficient retrieval and organization.
  • Ensured compliance with industry regulations for secure data management practices.
  • Collaborated with cross-functional teams to implement workflow changes seamlessly.
  • Maintained customer records, scheduled orders, and addressed billing inquiries promptly.
  • Demonstrated proficiency in Microsoft 365, TermSync (Eskar) billing, M-files documentation, and Excel.

Shipping Agent

Jewelry Television (JTV)
Knoxville, TN
10.2021 - 11.2023
  • Generated and inspected customer orders for accuracy before packing and shipping.
  • Operated shipping machinery, ensuring efficient processing of outgoing orders.
  • Trained new hires on operational procedures and best practices to enhance performance.

Grocery Replenishment Specialist

Publix Super Markets Inc
Knoxville, TN
10.2018 - 12.2020
  • Managed inventory levels to ensure product availability for customers.
  • Trained new staff on replenishment procedures and best practices.
  • Utilized inventory management skills for product movement and stock levels.

Deli Dept. Manager

Pubix Supermarkets Inc.
Hardeeville, SC
09.2016 - 10.2018
  • Conducted associate training and delegated peer training responsibilities.
  • Monitored sales profits, daily orders, and inventory control statistics.
  • Executed performance evaluations and managed employee schedules.
  • Oversaw a team of over 30 employees in a high-volume, profit-driven department.
  • Identified customer needs to deliver exceptional service.

Deli Clerk

Publix Super Markets Inc
Jacksonville, FL
10.2009 - 09.2016
  • Executed premier customer service in compliance with company standards.

Education

High School Diploma - Jacksonville, Florida

Terry Parker High School
Jacksonville, Florida

Some College (No Degree) -

Florida State College of Jacksonville
Jacksonville, Florida

Skills

  • Document management and compliance
  • Quality control and detail orientation
  • Data analysis and inventory oversight
  • Multitasking proficiency

Timeline

Records & Administrative Process Manager

Vital Records Control
01.2024 - Current

Shipping Agent

Jewelry Television (JTV)
10.2021 - 11.2023

Grocery Replenishment Specialist

Publix Super Markets Inc
10.2018 - 12.2020

Deli Dept. Manager

Pubix Supermarkets Inc.
09.2016 - 10.2018

Deli Clerk

Publix Super Markets Inc
10.2009 - 09.2016

High School Diploma - Jacksonville, Florida

Terry Parker High School

Some College (No Degree) -

Florida State College of Jacksonville
Sasha A. Maldonado