Sasha Quijano
Queens,NY
Summary
Seasoned Hospitality Team Member with background in diverse hospitality settings. Possess strong skills in customer service, conflict resolution, and team collaboration, ensuring seamless operations for any establishment. Made significant contributions to fostering a welcoming environment and enhancing overall guest satisfaction in previous roles. Exceptionally adept at utilizing interpersonal skills to build lasting relationships with both guests and team members.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Hospitality Team Member
Edison Ballroom
New York, New York
03.2024 - Current
- Provided excellent customer service to guests during events and functions.
- Operated food and beverage service equipment efficiently during events.
- Greeted guests in a friendly and professional manner.
- Communicated effectively with team members to ensure smooth operations during peak hours.
Waitress
Omonia Cafe
Astoria, New York
07.2024 - 11.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Took accurate food and beverage orders from customers promptly.
- Processed transactions efficiently using point-of-sale system.
- Assisted other wait staff members in times of heavy customer traffic.
Sales Representative
Superior Selected Stone
Astoria, NY
02.2014 - 10.2022
- Engaged customers to understand their stone selection needs.
- Developed strong relationships with contractors and builders for repeat business.
- Provided detailed product knowledge training to new sales team members.
- Operated register, handled cash and processed credit card transactions.
Education
Associate of Science - Business Administration
Queensborough Community College
Oakland Gardens, NY 09.2008 - 12.2012
Skills
- Customer service
- Point-of-sale operation
- Menu knowledge
- Team collaboration
- Time management
- Effective communication
- Positive attitude
- Professional appearance
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Waitress
Omonia Cafe
07.2024 - 11.2024
Hospitality Team Member
Edison Ballroom
03.2024 - Current
Sales Representative
Superior Selected Stone
02.2014 - 10.2022
Associate of Science - Business Administration
Queensborough Community College
09.2008 - 12.2012