Summary
Overview
Work History
Education
Skills
Certification
References
Education and Training
Timeline
Generic

Sasha Ramirez

Los Angeles

Summary

Customer-focused Retail/Barista Associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality recommendations and solutions to meet customer needs and exceed expectations. An Energetic Worker who is also willing to take on new opportunities.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Barista

La La Kind Cafe
Los Angeles
04.2024 - Current
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintain a clean and fast paced environment

Sales Associate

Pacsun
Los Angeles
08.2023 - 07.2024
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.

Brandy Melville

Sales Associates
Los Angeles
09.2021 - 06.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Worked in fitting rooms 99% of the time, due to that, I became familiar with the format of the store and became fast paced

Education

Bachelor of Arts - Business Marketing

Santa Monica College
Santa Monica, CA
06.2024 - 02.2026

High School Diploma -

Venice Senior High School
Los Angeles, CA
08.2021 - 07.2024

Skills

  • Customer Service
  • Problem-Solving
  • Flexible Schedule
  • Energetic self-starter
  • Time Management
  • Money Handling

Certification

  • Food Handler Card

References

References available upon request.

Education and Training

Trained in how to make drinks and how to properly fold clothes

Timeline

Bachelor of Arts - Business Marketing

Santa Monica College
06.2024 - 02.2026

Barista

La La Kind Cafe
04.2024 - Current

Sales Associate

Pacsun
08.2023 - 07.2024

Brandy Melville

Sales Associates
09.2021 - 06.2023

High School Diploma -

Venice Senior High School
08.2021 - 07.2024
Sasha Ramirez