Dynamic hospitality professional with a proven track record excelling in customer service and team training. Adept at inventory management and fostering strong relationships, I drive operational efficiency and enhance guest experiences through innovative menu development and engaging leadership. Highly reliable and results-driven, I thrive in fast-paced environments.
Work History
Bartender
1 Year 11 Months
Joes Sports Bar & Grill | 08.2024 - Current
Prepared various cocktails and drinks to improve customer satisfaction.
Supported cleanliness and order of bar area to promote safety standards.
Engaged with customers to foster positive relationships.
Helped train new employees on bar duties and customer service guidelines.
Lounge Manager
2 Years 2 Months
Southern Oregon Elmer’s | 05.2023 - 07.2025
Oversaw daily lounge activities, prioritizing customer service and satisfaction.
Assisted in training and supervising team members to uphold service quality and efficiency.
Supported development and execution of operational procedures to improve workflow and productivity.
Checked inventory levels and collaborated with suppliers for timely restocking of supplies.
Lounge Manager
11 Years 7 Months
Shenanigans Lounge | 10.2011 - 05.2023
Facilitated staff meetings to share updates, address concerns, and foster collaboration.
Reviewed customer feedback to highlight opportunities for improving service delivery.
Assisted kitchen staff in revising menu selections based on customer preferences.
Monitored inventory levels to minimize waste and ensure sufficient stock for efficient service.
Worked alongside marketing teams to create promotional events that attracted more customers and raised awareness of the lounge.
Coordinated staff scheduling to maintain adequate coverage during busy periods while managing labor expenses.
Built strong relationships with vendors to obtain favorable terms and quality products for the lounge.
Guided a team of bartenders, servers, and support staff to maintain high standards of customer service.
Designed unique drink and cocktail menu items for seasonal promotions.
Managing Partner
2 Years
99 Proof Bar & Restaurant | 08.2013 - 08.2015
Monitored daily activities to support adherence to health and safety regulations.
Assisted in organizing and conducting training sessions that enhance team performance.
Helped manage inventory levels and procurement processes to minimize waste and control costs.
Collaborated with culinary staff to develop seasonal menu options that attract customer interest.
Education
Associate of Science - Business Administration And Management
Linn-Benton Community College | Albany, OR | 06.2006
High School Diploma
Waldport High School | Waldport, OR | 06.2004
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Engaging personality
Team training and development
Inventory
Staff management
Point of sale systems
Relationship building
Hospitality service expertise
Order management
Dining room management
Accomplishments
2025 National Bar Boss Competition Finalist
Certification
OLCC Permit
Oregon Food Handlers Card
United States Bartenders Guild Member(OR)
Languages
English
Native or Bilingual
Spanish
Limited Working
Russian
Limited Working
Timeline
Bartender
Joes Sports Bar & Grill
08.2024 - CurrentRead More
Lounge Manager
Southern Oregon Elmer’s
05.2023 - 07.2025Read More
Managing Partner
99 Proof Bar & Restaurant
08.2013 - 08.2015Read More
Lounge Manager
Shenanigans Lounge
10.2011 - 05.2023Read More
Linn-Benton Community College
Associate of Science from Business Administration And Management