Sasheil Anderson
Chatham,MA
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and communication skills at Chatham Wayside Inn, enhancing guest experiences by efficiently managing multiple tables and ensuring prompt service. Skilled in P.O.S systems and known for building rapport through exceptional service, I consistently increase customer satisfaction, showcasing my ability to meet and exceed employer expectations.
Overview
10
10
years of professional experience
Work History
Server
Chatham Wayside Inn
04.2021 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Vasari Country Club
11.2022 - 04.2023
- Welcome guests
- Take food and beverages orders promptly
- Offer food and beverages recommendations
- Ensure restaurant is fully set before open
Server
Polo Country Club
11.2021 - 05.2022
- Established standard greeting to the members
- Take food and beverage order
- Perform setup and breakdown duties
Massage Therapist
Moon Palace Jamaica Grand
03.2018 - 04.2021
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Server
Couple Tower Isles
02.2014 - 04.2018
- Greet guest
- Take food and beverage orders
- Make sure guest is satisfied before they complete their meals
Education
Certificate - Data Operation
Marcus Garvey High School
Jamaica, VA09.2011
Diploma - Science , Chemistry, Physics, English, Maths, S
Fair Prospect Higg
Jamaica, VA07.2010
Skills
- Excellent time management
- Strong communication skills
- Familiar with multiple POS
Timeline
Server
Vasari Country Club
11.2022 - 04.2023
Server
Polo Country Club
11.2021 - 05.2022
Server
Chatham Wayside Inn
04.2021 - 11.2023
Massage Therapist
Moon Palace Jamaica Grand
03.2018 - 04.2021
Server
Couple Tower Isles
02.2014 - 04.2018
Certificate - Data Operation
Marcus Garvey High School
Diploma - Science , Chemistry, Physics, English, Maths, S
Fair Prospect Higg
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