Sasimon ZABOREK
Fall River,WI
Summary
Experienced leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Additionally,
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Barista
Starbucks
11.2021 - 03.2024
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Host, Server and Packer
Sa-Bai Thong Thai Cuisine
06.2020 - 01.2023
- Greet customers, serve delicious food and provide excellent services
- Prepare and pack all to-go orders correctly and precisely
- responsible for operating the cash register and managing transactions
Line Owner and Department Continuous Improvement Leader
Mondelez International (Thailand) Co., Ltd.
10.2012 - 09.2017
- Controlled the performance lines daily, weekly and monthly and ensured high-quality product is produced, on-time and at required cost in safe workplace
- Evaluated employees' performance fairly
- Contributed Plant cost saving projects by using IL6S tools
- Trained and qualified IL6S knowledge to employees
Student Trainee
Thainamthip Co., Ltd. (Coca-Cola Thailand)
03.2011 - 04.2011
- Studied and understood soft drink production process and quality control including critical control points
Part-time Host and Server
MK Interfood Co., Ltd. (Yayoi Japanese Restaurant)
03.2008 - 06.2008
Education
B.S. - Food Science (Agricultural Industry)
King Mongkut's Institute of Technology Ladkrabang
Bangkok, Thailand04.2012
Skills
- Production management
- Cost reduction
- Problem-solving
- Critical thinking
- Documentation and reporting
- Team collaboration and leadership
- Time management
- Computer skills
- Strong work ethic
- Exceptional customer service
Training
- WESLI Teacher Training Program (WTTP), Madison, WI, Teacher Trainee, 07/01/20, 08/31/20
- WESLI, Madison, WI, ESL student, 10/01/17, 06/30/20
- IL6S Black Belt Certificate, Jakarta, Indonesia, 03/01/14
- Food safety with Betagro group, Thailand, 08/01/11
- GMP and HACCP in the food industry, 02/01/11
Timeline
Barista
Starbucks
11.2021 - 03.2024
Host, Server and Packer
Sa-Bai Thong Thai Cuisine
06.2020 - 01.2023
Line Owner and Department Continuous Improvement Leader
Mondelez International (Thailand) Co., Ltd.
10.2012 - 09.2017
Student Trainee
Thainamthip Co., Ltd. (Coca-Cola Thailand)
03.2011 - 04.2011
Part-time Host and Server
MK Interfood Co., Ltd. (Yayoi Japanese Restaurant)
03.2008 - 06.2008
B.S. - Food Science (Agricultural Industry)
King Mongkut's Institute of Technology Ladkrabang
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