I began my work journey with 5 Star Home Services as a dispatcher, where I quickly earned the trust of both customers and colleagues through consistent reliability and exceptional customer service. Over time, my dedication and performance led to a promotion as a manager's assistant, where I honed my organizational and leadership skills. After successfully managing tasks and contributing to the company's growth, I advanced to the role of Sales Manager.
In that position, I played a pivotal role in driving revenue growth by implementing strategic sales initiatives, and fostering strong client relationships. I specialized in staff management, performance optimization, and sales team training, ensuring the team met and exceeded company goals. Through effective negotiation and a commitment to exceptional service, I consistently contributed to the company’s profitability and reputation for excellence in plumbing and air conditioning services, repairs, and replacements.