Satasha Anant
Orlando
Summary
Experienced Office Management and Administration Professional with great talent for engaging with customers and streamlining business operations. I have over one decade of experience in optimizing productivity, efficiency, and service quality across various environments. I am a dependable, ethical and reliable support specialist with the ability to adapt these skills to any field, as demonstrated by multifaceted work experience. Above all, I am known to work effectively in a team and to always demonstrate passion for the product I am representing.
Overview
9
9
years of professional experience
Work History
Office Manager
Kissimmee Medical Center
Kissimmee, FL
11.2024 - Current
- Served as face of customer relations by meeting directly with patients having concerns, addressing problems head-on, and implementing successful corrective actions.
- Streamlined successful staffing by creating employee schedules and monitoring call-outs.
- Oversaw office inventory by keeping accurate stock of office supplies and equipment and coordinating smooth fulfillment and restocking.
- Ensured long-term success of the company by training new and existing personnel in equipment maintenance, best practices, and how to develop key skills.
Front Desk Receptionist
Kissimmee Medical Center
Kissimmee, FL
06.2023 - 11.2024
- Professionally greeted both in-person and on-the-phone guests and alleviated any concerns while guiding them through the check-in process.
- Ensured open and effective communication between patients and providers by keeping all parties updated on questions, issues, and changes.
- Contributed to balanced budgets and economic success by adequately verifying patient insurance policies, properly collecting charges, and maintaining detailed record of all financial transactions.
Night Supervisor
Wawa
Kissimmee, FL
09.2017 - 07.2022
- Combined dynamic service skills with innovative problem solving to build relationships with patrons and improve customer retention rate.
- Upheld federal safety standards and environmental disposal protocols through detailed cleaning and monitoring of product.
Housekeeping Coordinator
Marriott Vacations Worldwide Corp
Orlando, FL
11.2016 - 09.2017
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Monitored priorities and liaised between maintenance team and management through meticulous data entry, PowerPoints for daily meetings, and accurate Excel spreadsheets.
Education
Freedom High School
Orlando, FL05-2010
Skills
- Customer Relations
- Billing and Budgeting
- Data Entry
- Leadership and Management
- Employee Training
- Effective Problem Resolution
Timeline
Office Manager
Kissimmee Medical Center
11.2024 - Current
Front Desk Receptionist
Kissimmee Medical Center
06.2023 - 11.2024
Night Supervisor
Wawa
09.2017 - 07.2022
Housekeeping Coordinator
Marriott Vacations Worldwide Corp
11.2016 - 09.2017
Freedom High School