Summary
Overview
Work History
Education
Skills
Timeline
Generic

Satasha Anant

Orlando

Summary


Experienced Office Management and Administration Professional with great talent for engaging with customers and streamlining business operations. I have over one decade of experience in optimizing productivity, efficiency, and service quality across various environments. I am a dependable, ethical and reliable support specialist with the ability to adapt these skills to any field, as demonstrated by multifaceted work experience. Above all, I am known to work effectively in a team and to always demonstrate passion for the product I am representing.

Overview

9
9
years of professional experience

Work History

Office Manager

Kissimmee Medical Center
11.2024 - Current
  • Served as face of customer relations by meeting directly with patients having concerns, addressing problems head-on, and implementing successful corrective actions.
  • Streamlined successful staffing by creating employee schedules and monitoring call-outs.
  • Oversaw office inventory by keeping accurate stock of office supplies and equipment and coordinating smooth fulfillment and restocking.
  • Ensured long-term success of the company by training new and existing personnel in equipment maintenance, best practices, and how to develop key skills.

Front Desk Receptionist

Kissimmee Medical Center
06.2023 - 11.2024
  • Professionally greeted both in-person and on-the-phone guests and alleviated any concerns while guiding them through the check-in process.
  • Ensured open and effective communication between patients and providers by keeping all parties updated on questions, issues, and changes.
  • Contributed to balanced budgets and economic success by adequately verifying patient insurance policies, properly collecting charges, and maintaining detailed record of all financial transactions.

Night Supervisor

Wawa
09.2017 - 07.2022
  • Combined dynamic service skills with innovative problem solving to build relationships with patrons and improve customer retention rate.
  • Upheld federal safety standards and environmental disposal protocols through detailed cleaning and monitoring of product.

Housekeeping Coordinator

Marriott Vacations Worldwide Corp
11.2016 - 09.2017
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Monitored priorities and liaised between maintenance team and management through meticulous data entry, PowerPoints for daily meetings, and accurate Excel spreadsheets.

Education

Freedom High School
Orlando, FL
05-2010

Skills

  • Customer Relations
  • Billing and Budgeting
  • Data Entry
  • Leadership and Management
  • Employee Training
  • Effective Problem Resolution

Timeline

Office Manager

Kissimmee Medical Center
11.2024 - Current

Front Desk Receptionist

Kissimmee Medical Center
06.2023 - 11.2024

Night Supervisor

Wawa
09.2017 - 07.2022

Housekeeping Coordinator

Marriott Vacations Worldwide Corp
11.2016 - 09.2017

Freedom High School

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