Satinder Singh
San Bernardino,CA
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
Fast Cargo Inc
San Bernardino, CA
01.2019 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services and company information.
Warehouse Associate
Toll Group
Sydney, NSW
11.2016 - 09.2018
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Worked safely around moving machinery.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Education
High School Diploma -
Amritsar High School
Punjab/iNDIA 04.2007 - 03.2008
Diploma of Managemewnt. - Business Management
Apex Institute of Australia
05.2015 - 04.2016
Skills
Sales expertise
Report preparation
Complaint resolution
Shipping procedures understanding
Route dispatch
Order fulfillment
Warehousing functions
Administrative support
Timeline
Customer Service Representative
Fast Cargo Inc
01.2019 - Current
Warehouse Associate
Toll Group
11.2016 - 09.2018
Diploma of Managemewnt. - Business Management
Apex Institute of Australia
05.2015 - 04.2016
High School Diploma -
Amritsar High School
04.2007 - 03.2008