Sativa Moon
Minneapolis,MN
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
3
3
years of professional experience
Work History
Customer Specialist
Walser Buick/GMC
Bloomington, MN
05.2023 - Current
- Advised customers on financing options and warranties available for their purchase.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
Assistant Manager/Makeup Artist
MAC Cosmetics
Bloomington, MN
01.2022 - 04.2023
- Collaborated with management on developing strategic plans for achieving business goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Consulted with clients about desired look or color palette prior to application process.
- Provided personalized advice to customers regarding the selection of products appropriate for their needs.
Assistant Manager in Training/Shift Manager
Starbucks
Eagan, MN
03.2021 - 05.2022
- Created weekly schedules for staff members based on business needs and staffing requirements.
- Provided leadership support during periods of peak activity or high demand from customers.
- Recruited and trained new employees to meet job requirements.
- Handled customer complaints professionally while resolving issues quickly and efficiently.
- Managed inventory levels by accurately tracking stock levels and ordering new items as needed.
Education
Business Management, Marketing, & Sales - Business
M-State
Detroit Lakes, MN12-2021
Bachelor of Science - Business Law
Arizona State University
Tempe, AZSkills
- Consultative Sales
- Product Knowledge
- Scheduling
- Problem Resolution
- Prioritization
- Client Relations
Affiliations
- Drive With Pride Board Member - One of three groups Walser offers for employees to join. DWP focuses on LGBTQ+ inclusion in the workplace.
- M-State Business Board Member - Board that oversees the business degrees of M-State campuses. The board helps decide tuition changes, circum changes, and other business related issues.
References
References available upon request.
Timeline
Customer Specialist
Walser Buick/GMC
05.2023 - Current
Assistant Manager/Makeup Artist
MAC Cosmetics
01.2022 - 04.2023
Assistant Manager in Training/Shift Manager
Starbucks
03.2021 - 05.2022
Business Management, Marketing, & Sales - Business
M-State
Bachelor of Science - Business Law
Arizona State University
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